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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 691 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Good.” is a specific compliment. (a) False (b) True
  2. 2.🧩 A real apology includes… (a) blaming them (b) sorry plus a fix (c) a laugh (d) a “but” excuse
  3. 3.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
  4. 4.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  5. 5.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) False (b) True
  6. 6.True or false: “Your story is boring.” is unkind feedback. (a) True (b) False
  7. 7.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  8. 8.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  9. 9.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  10. 10.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  11. 11.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  12. 12.True or false: “Your story is boring.” is kind, useful feedback. (a) True (b) False
  13. 13.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  14. 14.😔 You hurt a friend by mistake. When should you say sorry? (a) never (b) only if caught (c) as soon as you can (d) after a year
  15. 15.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  16. 16.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  17. 17.🥪 A friendly way to give feedback on a friend’s work is… (a) a joke about them (b) total silence (c) one good thing, one tip (d) only the mistakes
  18. 18.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  19. 19.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) True (b) False
  20. 20.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is a rule (b) it is too formal (c) it gets free food (d) it shows respect
  21. 21.🙏 A specific or a vague compliment? “Not bad.” (a) a specific compliment (b) a vague compliment
  22. 22.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) True (b) False
  23. 23.True or false: “Sorry… not sorry!” is a fake apology. (a) False (b) True
  24. 24.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) False (b) True
  25. 25.True or false: “Nice.” is a vague compliment. (a) False (b) True
  26. 26.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  27. 27.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  28. 28.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  29. 29.True or false: “I said sorry already, stop it.” is a fake apology. (a) True (b) False
  30. 30.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) False (b) True
  31. 31.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  32. 32.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  33. 33.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  34. 34.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) False (b) True
  35. 35.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) True (b) False
  36. 36.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) True (b) False
  37. 37.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  38. 38.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  39. 39.True or false: “Good.” is a vague compliment. (a) False (b) True
  40. 40.👂 A friend gives you feedback on your poster. What should you do first? (a) listen and say thanks (b) sulk (c) argue back (d) tear the poster

Answer key

  1. False
  2. sorry plus a fix
  3. unkind feedback
  4. a fake apology
  5. False
  6. True
  7. unkind feedback
  8. False
  9. a real apology
  10. False
  11. a vague compliment
  12. False
  13. a fake apology
  14. as soon as you can
  15. a real apology
  16. kind, useful feedback
  17. one good thing, one tip
  18. kind, useful feedback
  19. True
  20. it shows respect
  21. a vague compliment
  22. False
  23. True
  24. False
  25. True
  26. a real apology
  27. a specific compliment
  28. kind, useful feedback
  29. True
  30. False
  31. True
  32. a fake apology
  33. a vague compliment
  34. False
  35. True
  36. True
  37. False
  38. a real apology
  39. True
  40. listen and say thanks

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