← Kind words: thanks, sorry and feedback lesson New set →

Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 7 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  2. 2.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
  3. 3.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  4. 4.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  5. 5.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
  6. 6.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) argue back (c) sulk (d) listen and say thanks
  7. 7.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  8. 8.True or false: “Okay, sorry, happy now?” is a fake apology. (a) False (b) True
  9. 9.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  10. 10.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) False (b) True
  11. 11.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  12. 12.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  13. 13.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) False (b) True
  14. 14.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  15. 15.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) False (b) True
  16. 16.True or false: “Okay, cool.” is a vague compliment. (a) False (b) True
  17. 17.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  18. 18.😔 You hurt a friend by mistake. When should you say sorry? (a) only if caught (b) never (c) after a year (d) as soon as you can
  19. 19.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  20. 20.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) False (b) True
  21. 21.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  22. 22.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
  23. 23.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) True (b) False
  24. 24.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True
  25. 25.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) True (b) False
  26. 26.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) False (b) True
  27. 27.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  28. 28.True or false: “You sounded silly up there.” is kind, useful feedback. (a) True (b) False
  29. 29.True or false: “Nice.” is a specific compliment. (a) False (b) True
  30. 30.🙏 Someone praises your drawing. What is a good reply? (a) “It’s rubbish.” (b) “Thank you!” (c) “I know.” (d) say nothing
  31. 31.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  32. 32.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  33. 33.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a vague compliment (b) a specific compliment
  34. 34.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  35. 35.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  36. 36.True or false: “Good.” is a specific compliment. (a) False (b) True
  37. 37.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
  38. 38.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  39. 39.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  40. 40.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment

Answer key

  1. a real apology
  2. True
  3. False
  4. a specific compliment
  5. unkind feedback
  6. listen and say thanks
  7. a fake apology
  8. True
  9. True
  10. False
  11. a vague compliment
  12. a real apology
  13. False
  14. True
  15. True
  16. True
  17. a specific compliment
  18. as soon as you can
  19. False
  20. False
  21. a fake apology
  22. kind, useful feedback
  23. False
  24. False
  25. True
  26. True
  27. a fake apology
  28. False
  29. False
  30. “Thank you!”
  31. a vague compliment
  32. True
  33. a specific compliment
  34. a fake apology
  35. a real apology
  36. False
  37. False
  38. unkind feedback
  39. a fake apology
  40. a vague compliment

Free communication skills lessons, practice and worksheets at talentjr.in/communication-skills-for-students