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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 707 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.👂 A friend gives you feedback on your poster. What should you do first? (a) sulk (b) tear the poster (c) argue back (d) listen and say thanks
  2. 2.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  3. 3.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback
  4. 4.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
  5. 5.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  6. 6.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  7. 7.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  8. 8.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment
  9. 9.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a vague compliment (b) a specific compliment
  10. 10.True or false: “Fine work, I guess.” is a specific compliment. (a) False (b) True
  11. 11.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  12. 12.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) True (b) False
  13. 13.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) True (b) False
  14. 14.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  15. 15.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  16. 16.True or false: “Your story is boring.” is unkind feedback. (a) False (b) True
  17. 17.True or false: “Nice.” is a specific compliment. (a) True (b) False
  18. 18.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  19. 19.🙏 Someone praises your drawing. What is a good reply? (a) say nothing (b) “It’s rubbish.” (c) “I know.” (d) “Thank you!”
  20. 20.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) True (b) False
  21. 21.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) False (b) True
  22. 22.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) False (b) True
  23. 23.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  24. 24.True or false: “Okay, cool.” is a vague compliment. (a) False (b) True
  25. 25.True or false: “Your bowling was so steady today.” is a vague compliment. (a) False (b) True
  26. 26.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) True (b) False
  27. 27.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  28. 28.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  29. 29.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  30. 30.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  31. 31.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  32. 32.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) True (b) False
  33. 33.True or false: “Sorry… not sorry!” is a real apology. (a) True (b) False
  34. 34.True or false: “Worst model ever.” is kind, useful feedback. (a) False (b) True
  35. 35.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) True (b) False
  36. 36.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a specific compliment (b) a vague compliment
  37. 37.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  38. 38.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  39. 39.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  40. 40.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology

Answer key

  1. listen and say thanks
  2. unkind feedback
  3. unkind feedback
  4. a real apology
  5. kind, useful feedback
  6. a fake apology
  7. True
  8. a vague compliment
  9. a specific compliment
  10. False
  11. False
  12. False
  13. False
  14. a real apology
  15. a specific compliment
  16. True
  17. False
  18. False
  19. “Thank you!”
  20. True
  21. False
  22. False
  23. a fake apology
  24. True
  25. False
  26. True
  27. kind, useful feedback
  28. kind, useful feedback
  29. False
  30. unkind feedback
  31. kind, useful feedback
  32. False
  33. False
  34. False
  35. False
  36. a specific compliment
  37. a real apology
  38. a vague compliment
  39. False
  40. a real apology

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