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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 721 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  2. 2.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
  3. 3.True or false: “You sounded silly up there.” is unkind feedback. (a) True (b) False
  4. 4.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  5. 5.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True
  6. 6.True or false: “Sorry… not sorry!” is a fake apology. (a) False (b) True
  7. 7.🧩 A real apology includes… (a) sorry plus a fix (b) a laugh (c) blaming them (d) a “but” excuse
  8. 8.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  9. 9.True or false: “I said sorry already, stop it.” is a fake apology. (a) True (b) False
  10. 10.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) True (b) False
  11. 11.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  12. 12.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  13. 13.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) False (b) True
  14. 14.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  15. 15.🙏 Someone praises your drawing. What is a good reply? (a) “It’s rubbish.” (b) “I know.” (c) “Thank you!” (d) say nothing
  16. 16.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  17. 17.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
  18. 18.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) True (b) False
  19. 19.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  20. 20.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  21. 21.True or false: “Sorry… not sorry!” is a real apology. (a) False (b) True
  22. 22.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  23. 23.True or false: “Fine work, I guess.” is a specific compliment. (a) False (b) True
  24. 24.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) True (b) False
  25. 25.True or false: “Okay, cool.” is a vague compliment. (a) False (b) True
  26. 26.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  27. 27.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) False (b) True
  28. 28.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) False (b) True
  29. 29.True or false: “Not bad.” is a specific compliment. (a) True (b) False
  30. 30.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  31. 31.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback
  32. 32.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False
  33. 33.True or false: “You sounded silly up there.” is kind, useful feedback. (a) False (b) True
  34. 34.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a fake apology (b) a real apology
  35. 35.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  36. 36.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  37. 37.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  38. 38.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  39. 39.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  40. 40.True or false: “I said sorry already, stop it.” is a real apology. (a) True (b) False

Answer key

  1. a real apology
  2. False
  3. True
  4. a specific compliment
  5. False
  6. True
  7. sorry plus a fix
  8. False
  9. True
  10. False
  11. kind, useful feedback
  12. True
  13. True
  14. unkind feedback
  15. “Thank you!”
  16. a real apology
  17. True
  18. False
  19. a fake apology
  20. a real apology
  21. False
  22. unkind feedback
  23. False
  24. True
  25. True
  26. kind, useful feedback
  27. False
  28. False
  29. False
  30. False
  31. unkind feedback
  32. False
  33. False
  34. a fake apology
  35. a fake apology
  36. a specific compliment
  37. a real apology
  38. False
  39. a fake apology
  40. False

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