← Kind words: thanks, sorry and feedback lesson New set →

Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 746 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  2. 2.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  3. 3.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
  4. 4.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True
  5. 5.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  6. 6.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  7. 7.🧩 A real apology includes… (a) blaming them (b) a “but” excuse (c) a laugh (d) sorry plus a fix
  8. 8.True or false: “You sounded silly up there.” is kind, useful feedback. (a) False (b) True
  9. 9.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  10. 10.True or false: “Your story is boring.” is unkind feedback. (a) True (b) False
  11. 11.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it shows respect (b) it gets free food (c) it is too formal (d) it is a rule
  12. 12.True or false: “Your bowling was so steady today.” is a specific compliment. (a) False (b) True
  13. 13.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  14. 14.True or false: “Wrong. Obviously.” is unkind feedback. (a) True (b) False
  15. 15.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) True (b) False
  16. 16.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) False (b) True
  17. 17.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True
  18. 18.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  19. 19.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  20. 20.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  21. 21.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
  22. 22.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) False (b) True
  23. 23.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  24. 24.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
  25. 25.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  26. 26.True or false: “Good.” is a vague compliment. (a) True (b) False
  27. 27.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) True (b) False
  28. 28.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  29. 29.True or false: “Nice.” is a vague compliment. (a) True (b) False
  30. 30.True or false: “Okay, cool.” is a vague compliment. (a) True (b) False
  31. 31.🙏 Someone praises your drawing. What is a good reply? (a) “It’s rubbish.” (b) say nothing (c) “Thank you!” (d) “I know.”
  32. 32.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  33. 33.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  34. 34.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  35. 35.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False
  36. 36.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  37. 37.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  38. 38.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  39. 39.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  40. 40.🙏 A specific or a vague compliment? “Okay, cool.” (a) a vague compliment (b) a specific compliment

Answer key

  1. a real apology
  2. False
  3. unkind feedback
  4. False
  5. a vague compliment
  6. a specific compliment
  7. sorry plus a fix
  8. False
  9. a fake apology
  10. True
  11. it shows respect
  12. True
  13. True
  14. True
  15. True
  16. True
  17. False
  18. a fake apology
  19. a fake apology
  20. a specific compliment
  21. unkind feedback
  22. True
  23. kind, useful feedback
  24. kind, useful feedback
  25. kind, useful feedback
  26. True
  27. False
  28. False
  29. True
  30. True
  31. “Thank you!”
  32. unkind feedback
  33. a real apology
  34. a specific compliment
  35. False
  36. unkind feedback
  37. False
  38. False
  39. a fake apology
  40. a vague compliment

Free communication skills lessons, practice and worksheets at talentjr.in/communication-skills-for-students