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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 789 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  2. 2.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  3. 3.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
  4. 4.True or false: “Sorry… not sorry!” is a real apology. (a) True (b) False
  5. 5.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) say nothing (c) “It’s rubbish.” (d) “Thank you!”
  6. 6.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  7. 7.True or false: “Sorry… not sorry!” is a fake apology. (a) True (b) False
  8. 8.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  9. 9.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it is too formal (c) it shows respect (d) it is a rule
  10. 10.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  11. 11.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  12. 12.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) False (b) True
  13. 13.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) True (b) False
  14. 14.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) False (b) True
  15. 15.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  16. 16.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  17. 17.👂 A friend gives you feedback on your poster. What should you do first? (a) listen and say thanks (b) sulk (c) tear the poster (d) argue back
  18. 18.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  19. 19.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) True (b) False
  20. 20.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
  21. 21.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) kind, useful feedback (b) unkind feedback
  22. 22.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  23. 23.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  24. 24.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  25. 25.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  26. 26.True or false: “Your bowling was so steady today.” is a specific compliment. (a) True (b) False
  27. 27.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) unkind feedback (b) kind, useful feedback
  28. 28.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) True (b) False
  29. 29.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  30. 30.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) False (b) True
  31. 31.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) False (b) True
  32. 32.True or false: “Fine work, I guess.” is a specific compliment. (a) True (b) False
  33. 33.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  34. 34.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) True (b) False
  35. 35.True or false: “Nice.” is a vague compliment. (a) True (b) False
  36. 36.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False
  37. 37.😔 You hurt a friend by mistake. When should you say sorry? (a) as soon as you can (b) after a year (c) only if caught (d) never
  38. 38.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  39. 39.True or false: “Your story is boring.” is kind, useful feedback. (a) True (b) False
  40. 40.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) True (b) False

Answer key

  1. kind, useful feedback
  2. False
  3. True
  4. False
  5. “Thank you!”
  6. a vague compliment
  7. True
  8. a vague compliment
  9. it shows respect
  10. False
  11. a fake apology
  12. False
  13. True
  14. False
  15. True
  16. a specific compliment
  17. listen and say thanks
  18. False
  19. True
  20. unkind feedback
  21. unkind feedback
  22. a specific compliment
  23. a real apology
  24. a real apology
  25. kind, useful feedback
  26. True
  27. unkind feedback
  28. False
  29. False
  30. True
  31. True
  32. False
  33. False
  34. False
  35. True
  36. False
  37. as soon as you can
  38. a real apology
  39. False
  40. True

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