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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 832 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  2. 2.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  3. 3.True or false: “Nice.” is a vague compliment. (a) False (b) True
  4. 4.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) say nothing (c) “It’s rubbish.” (d) “I know.”
  5. 5.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  6. 6.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment
  7. 7.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  8. 8.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  9. 9.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  10. 10.True or false: “I said sorry already, stop it.” is a fake apology. (a) True (b) False
  11. 11.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) False (b) True
  12. 12.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  13. 13.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is a rule (b) it gets free food (c) it shows respect (d) it is too formal
  14. 14.True or false: “Nice.” is a specific compliment. (a) False (b) True
  15. 15.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
  16. 16.🧩 A real apology includes… (a) a laugh (b) a “but” excuse (c) blaming them (d) sorry plus a fix
  17. 17.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  18. 18.True or false: “Okay, sorry, happy now?” is a fake apology. (a) True (b) False
  19. 19.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) False (b) True
  20. 20.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  21. 21.True or false: “Not bad.” is a specific compliment. (a) False (b) True
  22. 22.True or false: “Worst model ever.” is kind, useful feedback. (a) False (b) True
  23. 23.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  24. 24.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) False (b) True
  25. 25.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a vague compliment (b) a specific compliment
  26. 26.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
  27. 27.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  28. 28.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False
  29. 29.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) False (b) True
  30. 30.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  31. 31.🥪 A friendly way to give feedback on a friend’s work is… (a) only the mistakes (b) a joke about them (c) total silence (d) one good thing, one tip
  32. 32.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) kind, useful feedback (b) unkind feedback
  33. 33.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  34. 34.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  35. 35.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) False (b) True
  36. 36.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  37. 37.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  38. 38.True or false: “Your story is boring.” is unkind feedback. (a) False (b) True
  39. 39.True or false: “Okay, cool.” is a vague compliment. (a) True (b) False
  40. 40.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback

Answer key

  1. a real apology
  2. True
  3. True
  4. “Thank you!”
  5. a specific compliment
  6. a vague compliment
  7. a fake apology
  8. True
  9. a specific compliment
  10. True
  11. False
  12. a real apology
  13. it shows respect
  14. False
  15. unkind feedback
  16. sorry plus a fix
  17. kind, useful feedback
  18. True
  19. True
  20. a real apology
  21. False
  22. False
  23. False
  24. True
  25. a vague compliment
  26. False
  27. True
  28. False
  29. True
  30. True
  31. one good thing, one tip
  32. unkind feedback
  33. False
  34. False
  35. True
  36. unkind feedback
  37. a specific compliment
  38. True
  39. True
  40. kind, useful feedback

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