← Kind words: thanks, sorry and feedback lesson New set →

Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 834 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Okay, sorry, happy now?” is a fake apology. (a) True (b) False
  2. 2.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) True (b) False
  3. 3.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  4. 4.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  5. 5.True or false: “Nice.” is a vague compliment. (a) False (b) True
  6. 6.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  7. 7.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
  8. 8.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) True (b) False
  9. 9.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) “It’s rubbish.” (c) say nothing (d) “I know.”
  10. 10.True or false: “Sorry… not sorry!” is a real apology. (a) True (b) False
  11. 11.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  12. 12.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it is a rule (c) it is too formal (d) it shows respect
  13. 13.True or false: “Wrong. Obviously.” is unkind feedback. (a) False (b) True
  14. 14.🙏 A specific or a vague compliment? “Okay, cool.” (a) a vague compliment (b) a specific compliment
  15. 15.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  16. 16.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  17. 17.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  18. 18.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  19. 19.😔 You hurt a friend by mistake. When should you say sorry? (a) only if caught (b) as soon as you can (c) never (d) after a year
  20. 20.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) False (b) True
  21. 21.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) True (b) False
  22. 22.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  23. 23.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  24. 24.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  25. 25.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
  26. 26.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  27. 27.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  28. 28.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) False (b) True
  29. 29.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  30. 30.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
  31. 31.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) False (b) True
  32. 32.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  33. 33.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  34. 34.True or false: “Good.” is a vague compliment. (a) False (b) True
  35. 35.👂 A friend gives you feedback on your poster. What should you do first? (a) sulk (b) listen and say thanks (c) argue back (d) tear the poster
  36. 36.True or false: “Fine work, I guess.” is a vague compliment. (a) False (b) True
  37. 37.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  38. 38.True or false: “Not bad.” is a vague compliment. (a) True (b) False
  39. 39.🧩 A real apology includes… (a) blaming them (b) a “but” excuse (c) a laugh (d) sorry plus a fix
  40. 40.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) True (b) False

Answer key

  1. True
  2. False
  3. kind, useful feedback
  4. kind, useful feedback
  5. True
  6. a vague compliment
  7. a real apology
  8. True
  9. “Thank you!”
  10. False
  11. False
  12. it shows respect
  13. True
  14. a vague compliment
  15. a vague compliment
  16. True
  17. False
  18. a specific compliment
  19. as soon as you can
  20. True
  21. False
  22. a fake apology
  23. True
  24. a real apology
  25. False
  26. a fake apology
  27. a specific compliment
  28. True
  29. False
  30. True
  31. True
  32. a real apology
  33. a specific compliment
  34. True
  35. listen and say thanks
  36. True
  37. a real apology
  38. True
  39. sorry plus a fix
  40. False

Free communication skills lessons, practice and worksheets at talentjr.in/communication-skills-for-students