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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 875 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  2. 2.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  3. 3.True or false: “Ugh, that looks bad.” is unkind feedback. (a) False (b) True
  4. 4.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  5. 5.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  6. 6.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) True (b) False
  7. 7.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
  8. 8.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  9. 9.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  10. 10.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
  11. 11.🥪 A friendly way to give feedback on a friend’s work is… (a) total silence (b) a joke about them (c) one good thing, one tip (d) only the mistakes
  12. 12.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  13. 13.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  14. 14.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  15. 15.True or false: “Good.” is a specific compliment. (a) False (b) True
  16. 16.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  17. 17.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  18. 18.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is too formal (b) it gets free food (c) it is a rule (d) it shows respect
  19. 19.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
  20. 20.👂 A friend gives you feedback on your poster. What should you do first? (a) sulk (b) argue back (c) listen and say thanks (d) tear the poster
  21. 21.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  22. 22.True or false: “Fine work, I guess.” is a vague compliment. (a) False (b) True
  23. 23.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  24. 24.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) say nothing (c) “It’s rubbish.” (d) “Thank you!”
  25. 25.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) True (b) False
  26. 26.🧩 A real apology includes… (a) a laugh (b) a “but” excuse (c) blaming them (d) sorry plus a fix
  27. 27.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
  28. 28.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) True (b) False
  29. 29.True or false: “Okay, sorry, happy now?” is a fake apology. (a) False (b) True
  30. 30.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  31. 31.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  32. 32.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  33. 33.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a vague compliment (b) a specific compliment
  34. 34.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  35. 35.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  36. 36.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  37. 37.True or false: “Okay, cool.” is a vague compliment. (a) False (b) True
  38. 38.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  39. 39.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) False (b) True
  40. 40.True or false: “Good.” is a vague compliment. (a) False (b) True

Answer key

  1. False
  2. a vague compliment
  3. True
  4. a fake apology
  5. a fake apology
  6. False
  7. a real apology
  8. False
  9. a fake apology
  10. kind, useful feedback
  11. one good thing, one tip
  12. a real apology
  13. kind, useful feedback
  14. a fake apology
  15. False
  16. a vague compliment
  17. False
  18. it shows respect
  19. True
  20. listen and say thanks
  21. kind, useful feedback
  22. True
  23. unkind feedback
  24. “Thank you!”
  25. True
  26. sorry plus a fix
  27. True
  28. True
  29. True
  30. True
  31. a real apology
  32. False
  33. a specific compliment
  34. a specific compliment
  35. True
  36. kind, useful feedback
  37. True
  38. a specific compliment
  39. True
  40. True

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