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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 878 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  2. 2.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  3. 3.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) True (b) False
  4. 4.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  5. 5.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  6. 6.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  7. 7.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  8. 8.True or false: “Your story is boring.” is kind, useful feedback. (a) True (b) False
  9. 9.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
  10. 10.True or false: “I said sorry already, stop it.” is a real apology. (a) True (b) False
  11. 11.🧩 A real apology includes… (a) blaming them (b) a “but” excuse (c) a laugh (d) sorry plus a fix
  12. 12.🙏 Someone praises your drawing. What is a good reply? (a) “It’s rubbish.” (b) “Thank you!” (c) say nothing (d) “I know.”
  13. 13.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) kind, useful feedback (b) unkind feedback
  14. 14.True or false: “Your story is boring.” is unkind feedback. (a) False (b) True
  15. 15.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) False (b) True
  16. 16.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
  17. 17.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  18. 18.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
  19. 19.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  20. 20.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  21. 21.True or false: “Your bowling was so steady today.” is a specific compliment. (a) False (b) True
  22. 22.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) False (b) True
  23. 23.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
  24. 24.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  25. 25.True or false: “Okay, sorry, happy now?” is a real apology. (a) True (b) False
  26. 26.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  27. 27.🙏 A specific or a vague compliment? “Okay, cool.” (a) a vague compliment (b) a specific compliment
  28. 28.True or false: “Your bowling was so steady today.” is a vague compliment. (a) True (b) False
  29. 29.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) True (b) False
  30. 30.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  31. 31.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  32. 32.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  33. 33.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
  34. 34.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) True (b) False
  35. 35.👂 A friend gives you feedback on your poster. What should you do first? (a) sulk (b) listen and say thanks (c) tear the poster (d) argue back
  36. 36.True or false: “Good.” is a specific compliment. (a) False (b) True
  37. 37.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is too formal (b) it gets free food (c) it is a rule (d) it shows respect
  38. 38.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a specific compliment (b) a vague compliment
  39. 39.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a specific compliment (b) a vague compliment
  40. 40.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology

Answer key

  1. a real apology
  2. a fake apology
  3. False
  4. True
  5. a fake apology
  6. True
  7. a real apology
  8. False
  9. False
  10. False
  11. sorry plus a fix
  12. “Thank you!”
  13. kind, useful feedback
  14. True
  15. True
  16. True
  17. kind, useful feedback
  18. False
  19. kind, useful feedback
  20. a real apology
  21. True
  22. False
  23. unkind feedback
  24. a vague compliment
  25. False
  26. a real apology
  27. a vague compliment
  28. False
  29. True
  30. unkind feedback
  31. False
  32. kind, useful feedback
  33. True
  34. True
  35. listen and say thanks
  36. False
  37. it shows respect
  38. a specific compliment
  39. a specific compliment
  40. a fake apology

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