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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 904 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  2. 2.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) False (b) True
  3. 3.True or false: “You sounded silly up there.” is unkind feedback. (a) True (b) False
  4. 4.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  5. 5.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  6. 6.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  7. 7.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) kind, useful feedback (b) unkind feedback
  8. 8.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  9. 9.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is a rule (b) it gets free food (c) it shows respect (d) it is too formal
  10. 10.🥪 A friendly way to give feedback on a friend’s work is… (a) total silence (b) a joke about them (c) one good thing, one tip (d) only the mistakes
  11. 11.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  12. 12.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  13. 13.True or false: “Nice.” is a specific compliment. (a) True (b) False
  14. 14.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  15. 15.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
  16. 16.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) argue back (c) sulk (d) listen and say thanks
  17. 17.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) False (b) True
  18. 18.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  19. 19.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) False (b) True
  20. 20.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  21. 21.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a vague compliment (b) a specific compliment
  22. 22.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment
  23. 23.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) True (b) False
  24. 24.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a fake apology (b) a real apology
  25. 25.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) False (b) True
  26. 26.True or false: “Not bad.” is a vague compliment. (a) True (b) False
  27. 27.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) False (b) True
  28. 28.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) True (b) False
  29. 29.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  30. 30.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  31. 31.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) say nothing (c) “It’s rubbish.” (d) “Thank you!”
  32. 32.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) True (b) False
  33. 33.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) False (b) True
  34. 34.True or false: “Your story is boring.” is kind, useful feedback. (a) True (b) False
  35. 35.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
  36. 36.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  37. 37.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  38. 38.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  39. 39.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  40. 40.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology

Answer key

  1. a real apology
  2. True
  3. True
  4. a vague compliment
  5. False
  6. unkind feedback
  7. unkind feedback
  8. kind, useful feedback
  9. it shows respect
  10. one good thing, one tip
  11. True
  12. False
  13. False
  14. True
  15. unkind feedback
  16. listen and say thanks
  17. True
  18. False
  19. True
  20. a real apology
  21. a vague compliment
  22. a vague compliment
  23. True
  24. a fake apology
  25. False
  26. True
  27. False
  28. True
  29. kind, useful feedback
  30. a real apology
  31. “Thank you!”
  32. False
  33. True
  34. False
  35. kind, useful feedback
  36. a fake apology
  37. a vague compliment
  38. a specific compliment
  39. False
  40. a real apology

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