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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 944 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
  2. 2.True or false: “Wrong. Obviously.” is unkind feedback. (a) True (b) False
  3. 3.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  4. 4.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) “It’s rubbish.” (c) say nothing (d) “Thank you!”
  5. 5.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  6. 6.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  7. 7.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  8. 8.True or false: “Nice.” is a vague compliment. (a) True (b) False
  9. 9.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  10. 10.True or false: “Your story is boring.” is kind, useful feedback. (a) True (b) False
  11. 11.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) False (b) True
  12. 12.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment
  13. 13.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  14. 14.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  15. 15.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
  16. 16.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) False (b) True
  17. 17.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) True (b) False
  18. 18.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
  19. 19.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
  20. 20.True or false: “Nice.” is a specific compliment. (a) True (b) False
  21. 21.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  22. 22.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  23. 23.True or false: “Your bowling was so steady today.” is a vague compliment. (a) True (b) False
  24. 24.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) True (b) False
  25. 25.True or false: “I said sorry already, stop it.” is a fake apology. (a) True (b) False
  26. 26.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
  27. 27.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  28. 28.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) False (b) True
  29. 29.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  30. 30.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a specific compliment (b) a vague compliment
  31. 31.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) True (b) False
  32. 32.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  33. 33.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  34. 34.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) False (b) True
  35. 35.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) unkind feedback (b) kind, useful feedback
  36. 36.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) False (b) True
  37. 37.True or false: “You sounded silly up there.” is unkind feedback. (a) True (b) False
  38. 38.😔 You hurt a friend by mistake. When should you say sorry? (a) as soon as you can (b) never (c) after a year (d) only if caught
  39. 39.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  40. 40.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment

Answer key

  1. unkind feedback
  2. True
  3. a vague compliment
  4. “Thank you!”
  5. True
  6. a fake apology
  7. a real apology
  8. True
  9. False
  10. False
  11. False
  12. a vague compliment
  13. a specific compliment
  14. a real apology
  15. unkind feedback
  16. True
  17. False
  18. False
  19. True
  20. False
  21. kind, useful feedback
  22. False
  23. False
  24. False
  25. True
  26. kind, useful feedback
  27. a specific compliment
  28. True
  29. a fake apology
  30. a specific compliment
  31. False
  32. kind, useful feedback
  33. a specific compliment
  34. True
  35. unkind feedback
  36. True
  37. True
  38. as soon as you can
  39. True
  40. a vague compliment

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