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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 959 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
  2. 2.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
  3. 3.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) True (b) False
  4. 4.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  5. 5.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  6. 6.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  7. 7.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) argue back (c) listen and say thanks (d) sulk
  8. 8.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  9. 9.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  10. 10.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  11. 11.🥪 A friendly way to give feedback on a friend’s work is… (a) one good thing, one tip (b) a joke about them (c) total silence (d) only the mistakes
  12. 12.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
  13. 13.🙏 A specific or a vague compliment? “Not bad.” (a) a specific compliment (b) a vague compliment
  14. 14.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) True (b) False
  15. 15.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  16. 16.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) say nothing (c) “I know.” (d) “It’s rubbish.”
  17. 17.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  18. 18.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) kind, useful feedback (b) unkind feedback
  19. 19.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) True (b) False
  20. 20.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  21. 21.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  22. 22.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True
  23. 23.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  24. 24.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
  25. 25.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) True (b) False
  26. 26.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
  27. 27.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True
  28. 28.True or false: “Okay, cool.” is a vague compliment. (a) True (b) False
  29. 29.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  30. 30.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False
  31. 31.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  32. 32.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) True (b) False
  33. 33.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  34. 34.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  35. 35.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) True (b) False
  36. 36.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) True (b) False
  37. 37.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  38. 38.True or false: “Nice.” is a vague compliment. (a) True (b) False
  39. 39.True or false: “Okay, sorry, happy now?” is a fake apology. (a) False (b) True
  40. 40.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) True (b) False

Answer key

  1. unkind feedback
  2. True
  3. True
  4. True
  5. True
  6. a real apology
  7. listen and say thanks
  8. True
  9. a real apology
  10. a fake apology
  11. one good thing, one tip
  12. a real apology
  13. a vague compliment
  14. False
  15. unkind feedback
  16. “Thank you!”
  17. a specific compliment
  18. unkind feedback
  19. False
  20. False
  21. False
  22. False
  23. False
  24. False
  25. True
  26. True
  27. False
  28. True
  29. kind, useful feedback
  30. False
  31. a vague compliment
  32. False
  33. a fake apology
  34. a real apology
  35. True
  36. True
  37. a fake apology
  38. True
  39. True
  40. True

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