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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 968 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  2. 2.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  3. 3.🧩 A real apology includes… (a) blaming them (b) a laugh (c) sorry plus a fix (d) a “but” excuse
  4. 4.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True
  5. 5.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) True (b) False
  6. 6.True or false: “Your bowling was so steady today.” is a specific compliment. (a) False (b) True
  7. 7.True or false: “Worst model ever.” is unkind feedback. (a) False (b) True
  8. 8.True or false: “Okay, sorry, happy now?” is a real apology. (a) True (b) False
  9. 9.True or false: “Sorry… not sorry!” is a fake apology. (a) False (b) True
  10. 10.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  11. 11.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  12. 12.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  13. 13.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  14. 14.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  15. 15.🥪 A friendly way to give feedback on a friend’s work is… (a) only the mistakes (b) a joke about them (c) one good thing, one tip (d) total silence
  16. 16.True or false: “Your story is boring.” is unkind feedback. (a) False (b) True
  17. 17.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
  18. 18.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  19. 19.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) False (b) True
  20. 20.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it shows respect (c) it is too formal (d) it is a rule
  21. 21.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) True (b) False
  22. 22.True or false: “Fine work, I guess.” is a vague compliment. (a) False (b) True
  23. 23.True or false: “Wrong. Obviously.” is unkind feedback. (a) False (b) True
  24. 24.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  25. 25.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) True (b) False
  26. 26.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a fake apology (b) a real apology
  27. 27.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  28. 28.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  29. 29.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  30. 30.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  31. 31.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  32. 32.True or false: “Your bowling was so steady today.” is a vague compliment. (a) False (b) True
  33. 33.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  34. 34.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  35. 35.True or false: “Not bad.” is a specific compliment. (a) False (b) True
  36. 36.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  37. 37.True or false: “Okay, sorry, happy now?” is a fake apology. (a) False (b) True
  38. 38.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  39. 39.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  40. 40.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment

Answer key

  1. False
  2. kind, useful feedback
  3. sorry plus a fix
  4. False
  5. True
  6. True
  7. True
  8. False
  9. True
  10. False
  11. a real apology
  12. kind, useful feedback
  13. unkind feedback
  14. False
  15. one good thing, one tip
  16. True
  17. unkind feedback
  18. True
  19. False
  20. it shows respect
  21. True
  22. True
  23. True
  24. False
  25. False
  26. a fake apology
  27. a fake apology
  28. a real apology
  29. False
  30. False
  31. False
  32. False
  33. kind, useful feedback
  34. a real apology
  35. False
  36. a vague compliment
  37. True
  38. a fake apology
  39. a fake apology
  40. a vague compliment

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