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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 97 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) True (b) False
  2. 2.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  3. 3.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  4. 4.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) False (b) True
  5. 5.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a fake apology (b) a real apology
  6. 6.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  7. 7.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  8. 8.😔 You hurt a friend by mistake. When should you say sorry? (a) never (b) after a year (c) as soon as you can (d) only if caught
  9. 9.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  10. 10.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  11. 11.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  12. 12.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  13. 13.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  14. 14.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) True (b) False
  15. 15.True or false: “Your story is boring.” is kind, useful feedback. (a) True (b) False
  16. 16.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  17. 17.True or false: “Sorry… not sorry!” is a fake apology. (a) True (b) False
  18. 18.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False
  19. 19.🙏 A specific or a vague compliment? “Okay, cool.” (a) a vague compliment (b) a specific compliment
  20. 20.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  21. 21.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  22. 22.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) False (b) True
  23. 23.True or false: “Okay, sorry, happy now?” is a real apology. (a) True (b) False
  24. 24.True or false: “Nice.” is a specific compliment. (a) True (b) False
  25. 25.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) False (b) True
  26. 26.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) True (b) False
  27. 27.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True
  28. 28.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False
  29. 29.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) False (b) True
  30. 30.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) “It’s rubbish.” (c) say nothing (d) “Thank you!”
  31. 31.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  32. 32.True or false: “Fine work, I guess.” is a specific compliment. (a) True (b) False
  33. 33.True or false: “Not bad.” is a vague compliment. (a) True (b) False
  34. 34.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it is a rule (c) it is too formal (d) it shows respect
  35. 35.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  36. 36.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) listen and say thanks (c) argue back (d) sulk
  37. 37.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  38. 38.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  39. 39.True or false: “Ugh, that looks bad.” is unkind feedback. (a) False (b) True
  40. 40.True or false: “Your story is boring.” is unkind feedback. (a) True (b) False

Answer key

  1. True
  2. a real apology
  3. a fake apology
  4. True
  5. a fake apology
  6. unkind feedback
  7. True
  8. as soon as you can
  9. unkind feedback
  10. False
  11. kind, useful feedback
  12. kind, useful feedback
  13. a specific compliment
  14. True
  15. False
  16. False
  17. True
  18. False
  19. a vague compliment
  20. a fake apology
  21. a fake apology
  22. False
  23. False
  24. False
  25. False
  26. True
  27. False
  28. False
  29. True
  30. “Thank you!”
  31. True
  32. False
  33. True
  34. it shows respect
  35. a specific compliment
  36. listen and say thanks
  37. a real apology
  38. a real apology
  39. True
  40. True

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