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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 989 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  2. 2.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  3. 3.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  4. 4.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  5. 5.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) False (b) True
  6. 6.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) False (b) True
  7. 7.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  8. 8.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  9. 9.True or false: “Not bad.” is a vague compliment. (a) False (b) True
  10. 10.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) False (b) True
  11. 11.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
  12. 12.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  13. 13.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  14. 14.True or false: “Fine work, I guess.” is a specific compliment. (a) True (b) False
  15. 15.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  16. 16.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  17. 17.🙏 Someone praises your drawing. What is a good reply? (a) say nothing (b) “I know.” (c) “Thank you!” (d) “It’s rubbish.”
  18. 18.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) True (b) False
  19. 19.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  20. 20.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) False (b) True
  21. 21.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
  22. 22.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  23. 23.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  24. 24.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  25. 25.True or false: “Okay, sorry, happy now?” is a fake apology. (a) True (b) False
  26. 26.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  27. 27.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  28. 28.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) True (b) False
  29. 29.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) False (b) True
  30. 30.😔 You hurt a friend by mistake. When should you say sorry? (a) after a year (b) never (c) as soon as you can (d) only if caught
  31. 31.👂 A friend gives you feedback on your poster. What should you do first? (a) listen and say thanks (b) tear the poster (c) argue back (d) sulk
  32. 32.🧩 A real apology includes… (a) a “but” excuse (b) blaming them (c) a laugh (d) sorry plus a fix
  33. 33.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) True (b) False
  34. 34.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  35. 35.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) False (b) True
  36. 36.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  37. 37.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  38. 38.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  39. 39.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a vague compliment (b) a specific compliment
  40. 40.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology

Answer key

  1. False
  2. kind, useful feedback
  3. a vague compliment
  4. False
  5. True
  6. False
  7. kind, useful feedback
  8. True
  9. True
  10. True
  11. a real apology
  12. a real apology
  13. a real apology
  14. False
  15. unkind feedback
  16. a vague compliment
  17. “Thank you!”
  18. False
  19. False
  20. True
  21. True
  22. kind, useful feedback
  23. a fake apology
  24. True
  25. True
  26. kind, useful feedback
  27. unkind feedback
  28. False
  29. True
  30. as soon as you can
  31. listen and say thanks
  32. sorry plus a fix
  33. True
  34. kind, useful feedback
  35. False
  36. a specific compliment
  37. True
  38. a fake apology
  39. a vague compliment
  40. a real apology

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