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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 99 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Nice.” is a specific compliment. (a) True (b) False
  2. 2.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  3. 3.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
  4. 4.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  5. 5.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  6. 6.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) True (b) False
  7. 7.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) True (b) False
  8. 8.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  9. 9.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False
  10. 10.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  11. 11.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) False (b) True
  12. 12.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  13. 13.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  14. 14.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  15. 15.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  16. 16.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  17. 17.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) False (b) True
  18. 18.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) True (b) False
  19. 19.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  20. 20.🧩 A real apology includes… (a) a laugh (b) sorry plus a fix (c) a “but” excuse (d) blaming them
  21. 21.True or false: “Worst model ever.” is kind, useful feedback. (a) False (b) True
  22. 22.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  23. 23.😔 You hurt a friend by mistake. When should you say sorry? (a) as soon as you can (b) never (c) after a year (d) only if caught
  24. 24.🥪 A friendly way to give feedback on a friend’s work is… (a) a joke about them (b) total silence (c) only the mistakes (d) one good thing, one tip
  25. 25.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  26. 26.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  27. 27.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  28. 28.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) “It’s rubbish.” (c) say nothing (d) “I know.”
  29. 29.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
  30. 30.👂 A friend gives you feedback on your poster. What should you do first? (a) sulk (b) tear the poster (c) argue back (d) listen and say thanks
  31. 31.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  32. 32.True or false: “Okay, sorry, happy now?” is a fake apology. (a) True (b) False
  33. 33.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  34. 34.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  35. 35.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  36. 36.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  37. 37.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  38. 38.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) True (b) False
  39. 39.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  40. 40.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True

Answer key

  1. False
  2. unkind feedback
  3. unkind feedback
  4. a specific compliment
  5. a fake apology
  6. False
  7. True
  8. a real apology
  9. False
  10. a vague compliment
  11. True
  12. a specific compliment
  13. True
  14. unkind feedback
  15. a specific compliment
  16. False
  17. False
  18. False
  19. a fake apology
  20. sorry plus a fix
  21. False
  22. a real apology
  23. as soon as you can
  24. one good thing, one tip
  25. a real apology
  26. kind, useful feedback
  27. True
  28. “Thank you!”
  29. True
  30. listen and say thanks
  31. False
  32. True
  33. a real apology
  34. True
  35. kind, useful feedback
  36. a vague compliment
  37. a fake apology
  38. True
  39. a specific compliment
  40. True

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