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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 993 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  2. 2.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  3. 3.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  4. 4.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  5. 5.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  6. 6.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) False (b) True
  7. 7.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  8. 8.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  9. 9.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is too formal (b) it gets free food (c) it is a rule (d) it shows respect
  10. 10.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
  11. 11.True or false: “Good.” is a vague compliment. (a) False (b) True
  12. 12.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) True (b) False
  13. 13.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  14. 14.🙏 Someone praises your drawing. What is a good reply? (a) “It’s rubbish.” (b) “I know.” (c) “Thank you!” (d) say nothing
  15. 15.🥪 A friendly way to give feedback on a friend’s work is… (a) total silence (b) a joke about them (c) one good thing, one tip (d) only the mistakes
  16. 16.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) False (b) True
  17. 17.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) kind, useful feedback (b) unkind feedback
  18. 18.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True
  19. 19.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) True (b) False
  20. 20.True or false: “Okay, sorry, happy now?” is a fake apology. (a) False (b) True
  21. 21.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) sulk (c) argue back (d) listen and say thanks
  22. 22.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) kind, useful feedback (b) unkind feedback
  23. 23.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  24. 24.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) False (b) True
  25. 25.True or false: “Okay, cool.” is a vague compliment. (a) True (b) False
  26. 26.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  27. 27.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  28. 28.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) True (b) False
  29. 29.True or false: “Not bad.” is a vague compliment. (a) True (b) False
  30. 30.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  31. 31.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) False (b) True
  32. 32.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) True (b) False
  33. 33.True or false: “Not bad.” is a specific compliment. (a) False (b) True
  34. 34.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  35. 35.True or false: “You sounded silly up there.” is kind, useful feedback. (a) True (b) False
  36. 36.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) False (b) True
  37. 37.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  38. 38.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  39. 39.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  40. 40.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True

Answer key

  1. True
  2. unkind feedback
  3. a real apology
  4. a vague compliment
  5. kind, useful feedback
  6. True
  7. False
  8. a specific compliment
  9. it shows respect
  10. True
  11. True
  12. True
  13. a fake apology
  14. “Thank you!”
  15. one good thing, one tip
  16. False
  17. kind, useful feedback
  18. False
  19. False
  20. True
  21. listen and say thanks
  22. unkind feedback
  23. a real apology
  24. False
  25. True
  26. a vague compliment
  27. kind, useful feedback
  28. True
  29. True
  30. a specific compliment
  31. False
  32. False
  33. False
  34. False
  35. False
  36. True
  37. True
  38. a real apology
  39. True
  40. False

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