← Part 1 test: communication skills lesson New set →

Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 106 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  2. 2.True or false: “not saying who you are” is a polite phone habit. (a) False (b) True
  3. 3.📝 Before an important call, what should you keep ready? (a) the TV on (b) a pen and your notes (c) loud music (d) a snack
  4. 4.True or false: “Are you in Class 11?” is an open question. (a) True (b) False
  5. 5.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a vague question (b) a clear question
  6. 6.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you listened. (a) True (b) False
  7. 7.True or false: “Can I use a pencil for the diagram in Question 4?” is a clear question. (a) False (b) True
  8. 8.🎩 Formal or informal tone for a family group chat about dinner? (a) informal (b) formal
  9. 9.📞 Polite or rude on the phone: asking “Is now okay?”? (a) a polite phone habit (b) a rude phone habit
  10. 10.📞 Polite or rude on the phone: hanging up suddenly? (a) a polite phone habit (b) a rude phone habit
  11. 11.True or false: talking to your new supervisor on day one needs an informal tone. (a) True (b) False
  12. 12.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
  13. 13.True or false: “What about, you know, that?” is a clear question. (a) False (b) True
  14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  15. 15.🔍 Which is the odd one out? (a) speaking privately (b) being specific (c) talking about the work (d) comparing with others
  16. 16.True or false: “You mentioned a science club — when does it meet?” shows that you drifted off. (a) False (b) True
  17. 17.👂 What does this reply show? “Wait, who are we talking about again?” (a) shows you drifted off (b) shows you listened
  18. 18.🔍 Which is the odd one out? (a) mocking the person (b) talking about the work (c) giving one clear tip (d) being specific
  19. 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  20. 20.True or false: “stating why you called” is a rude phone habit. (a) True (b) False
  21. 21.🗨️ Is this a good or a poor way to take feedback? “You are wrong. My work was perfect.” (a) a good response (b) a poor response
  22. 22.True or false: “Could you kindly share the details?” is a formal line. (a) True (b) False
  23. 23.🎩 Formal or informal tone for joking with your brother at home? (a) informal (b) formal
  24. 24.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
  25. 25.Which of these is a rude phone habit? (a) saying your name (b) greeting first (c) mumbling your name (d) calling at a fair time
  26. 26.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) a formal line (b) an informal line
  27. 27.Which of these usually shows boredom? (a) yawning (b) sitting up straight (c) a firm, short handshake (d) relaxed open hands
  28. 28.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) emojis to a principal (d) a sensible email ID
  29. 29.💬 Is this a formal or an informal line? “I look forward to hearing from you.” (a) an informal line (b) a formal line
  30. 30.❓ Is this an open or a closed question? “Have you finished the book?” (a) an open question (b) a closed question
  31. 31.True or false: “Could you show me an example of what you mean?” is a good way to take feedback. (a) False (b) True
  32. 32.🔍 Which is the odd one out? (a) slumping in the chair (b) yawning (c) biting your nails (d) checking the clock
  33. 33.🧍 What does this signal usually show: sitting up straight? (a) shows confidence (b) shows boredom (c) shows interest (d) shows nervousness
  34. 34.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  35. 35.🎩 Which is the formal way to say “Hey”? (a) “Yo” (b) “Sup” (c) “Hiya” (d) “Good morning”
  36. 36.True or false: “Is the bus late today?” is an open question. (a) False (b) True
  37. 37.🗨️ Is this constructive or unhelpful feedback? “Good effort on the report — check the spelling on page 2.” (a) unhelpful feedback (b) constructive feedback
  38. 38.🗨️ Is this a good or a poor way to take feedback? “Whatever. I don’t care.” (a) a good response (b) a poor response
  39. 39.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) an open question (b) a closed question
  40. 40.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting

Answer key

  1. why you are writing
  2. False
  3. a pen and your notes
  4. False
  5. a clear question
  6. True
  7. True
  8. informal
  9. a polite phone habit
  10. a rude phone habit
  11. False
  12. note the answer
  13. False
  14. the greeting
  15. comparing with others
  16. False
  17. shows you drifted off
  18. mocking the person
  19. the sign-off
  20. False
  21. a poor response
  22. True
  23. informal
  24. read it once more
  25. mumbling your name
  26. an informal line
  27. yawning
  28. emojis to a principal
  29. a formal line
  30. a closed question
  31. True
  32. biting your nails
  33. shows confidence
  34. a poor email habit
  35. “Good morning”
  36. False
  37. constructive feedback
  38. a poor response
  39. a closed question
  40. the greeting

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