Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 2.True or false: “not saying who you are” is a polite phone habit. (a) False (b) True
- 3.📝 Before an important call, what should you keep ready? (a) the TV on (b) a pen and your notes (c) loud music (d) a snack
- 4.True or false: “Are you in Class 11?” is an open question. (a) True (b) False
- 5.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a vague question (b) a clear question
- 6.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you listened. (a) True (b) False
- 7.True or false: “Can I use a pencil for the diagram in Question 4?” is a clear question. (a) False (b) True
- 8.🎩 Formal or informal tone for a family group chat about dinner? (a) informal (b) formal
- 9.📞 Polite or rude on the phone: asking “Is now okay?”? (a) a polite phone habit (b) a rude phone habit
- 10.📞 Polite or rude on the phone: hanging up suddenly? (a) a polite phone habit (b) a rude phone habit
- 11.True or false: talking to your new supervisor on day one needs an informal tone. (a) True (b) False
- 12.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
- 13.True or false: “What about, you know, that?” is a clear question. (a) False (b) True
- 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 15.🔍 Which is the odd one out? (a) speaking privately (b) being specific (c) talking about the work (d) comparing with others
- 16.True or false: “You mentioned a science club — when does it meet?” shows that you drifted off. (a) False (b) True
- 17.👂 What does this reply show? “Wait, who are we talking about again?” (a) shows you drifted off (b) shows you listened
- 18.🔍 Which is the odd one out? (a) mocking the person (b) talking about the work (c) giving one clear tip (d) being specific
- 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 20.True or false: “stating why you called” is a rude phone habit. (a) True (b) False
- 21.🗨️ Is this a good or a poor way to take feedback? “You are wrong. My work was perfect.” (a) a good response (b) a poor response
- 22.True or false: “Could you kindly share the details?” is a formal line. (a) True (b) False
- 23.🎩 Formal or informal tone for joking with your brother at home? (a) informal (b) formal
- 24.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
- 25.Which of these is a rude phone habit? (a) saying your name (b) greeting first (c) mumbling your name (d) calling at a fair time
- 26.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) a formal line (b) an informal line
- 27.Which of these usually shows boredom? (a) yawning (b) sitting up straight (c) a firm, short handshake (d) relaxed open hands
- 28.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) emojis to a principal (d) a sensible email ID
- 29.💬 Is this a formal or an informal line? “I look forward to hearing from you.” (a) an informal line (b) a formal line
- 30.❓ Is this an open or a closed question? “Have you finished the book?” (a) an open question (b) a closed question
- 31.True or false: “Could you show me an example of what you mean?” is a good way to take feedback. (a) False (b) True
- 32.🔍 Which is the odd one out? (a) slumping in the chair (b) yawning (c) biting your nails (d) checking the clock
- 33.🧍 What does this signal usually show: sitting up straight? (a) shows confidence (b) shows boredom (c) shows interest (d) shows nervousness
- 34.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 35.🎩 Which is the formal way to say “Hey”? (a) “Yo” (b) “Sup” (c) “Hiya” (d) “Good morning”
- 36.True or false: “Is the bus late today?” is an open question. (a) False (b) True
- 37.🗨️ Is this constructive or unhelpful feedback? “Good effort on the report — check the spelling on page 2.” (a) unhelpful feedback (b) constructive feedback
- 38.🗨️ Is this a good or a poor way to take feedback? “Whatever. I don’t care.” (a) a good response (b) a poor response
- 39.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) an open question (b) a closed question
- 40.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
Answer key
- why you are writing
- False
- a pen and your notes
- False
- a clear question
- True
- True
- informal
- a polite phone habit
- a rude phone habit
- False
- note the answer
- False
- the greeting
- comparing with others
- False
- shows you drifted off
- mocking the person
- the sign-off
- False
- a poor response
- True
- informal
- read it once more
- mumbling your name
- an informal line
- yawning
- emojis to a principal
- a formal line
- a closed question
- True
- biting your nails
- shows confidence
- a poor email habit
- “Good morning”
- False
- constructive feedback
- a poor response
- a closed question
- the greeting
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students