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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 11 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.🗨️ Helpful or unhelpful when giving feedback: being kind and honest? (a) an unhelpful habit (b) a helpful habit
  2. 2.👂 Good or poor listening: waiting for a pause? (a) good listening (b) poor listening
  3. 3.🔍 Which is the odd one out? (a) being specific (b) speaking privately (c) being kind and honest (d) only listing mistakes
  4. 4.🔍 Which is the odd one out? (a) hanging up suddenly (b) saying your name (c) asking “Is now okay?” (d) greeting first
  5. 5.True or false: “So, like, what about the thing?” is a vague question. (a) False (b) True
  6. 6.🗨️ Is this a good or a poor way to take feedback? “Well, your poster was worse.” (a) a good response (b) a poor response
  7. 7.❓ Is this an open or a closed question? “Did your team win?” (a) an open question (b) a closed question
  8. 8.👂 Good or poor listening: interrupting midway? (a) good listening (b) poor listening
  9. 9.🔍 Which is the odd one out? (a) starting with a positive (b) being specific (c) comparing with others (d) being kind and honest
  10. 10.🔍 Which is the odd one out? (a) repeating the key point (b) leaning in slightly (c) taking short notes (d) changing the topic
  11. 11.❓ Is this an open or a closed question? “How do students usually prepare for this?” (a) a closed question (b) an open question
  12. 12.True or false: “Cool, catch you later!” is an informal line. (a) True (b) False
  13. 13.🗨️ Helpful or unhelpful when giving feedback: starting with a positive? (a) a helpful habit (b) an unhelpful habit
  14. 14.🗨️ Is this a good or a poor way to take feedback? “Could you show me an example of what you mean?” (a) a good response (b) a poor response
  15. 15.🎩 Formal or informal tone for speaking to a panel of judges? (a) formal (b) informal
  16. 16.📞 In a polite phone call, which comes first: greet and say your name or say why you are calling? (a) greet and say your name (b) say why you are calling
  17. 17.True or false: writing to a bakery owner for a summer job needs a formal tone. (a) True (b) False
  18. 18.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) one huge paragraph (d) a polite greeting
  19. 19.👂 What does this reply show? “You said the library opens at 9. Is that on Saturdays too?” (a) shows you listened (b) shows you drifted off
  20. 20.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
  21. 21.❓ Is this an open or a closed question? “How did you get interested in coding?” (a) an open question (b) a closed question
  22. 22.🧍 What does this signal usually show: sitting up straight? (a) shows nervousness (b) shows interest (c) shows boredom (d) shows confidence
  23. 23.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  24. 24.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a vague question (b) a clear question
  25. 25.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) one huge paragraph (d) naming the attachment
  26. 26.True or false: a phone call to a hospital reception needs a formal tone. (a) False (b) True
  27. 27.True or false: “Did your team win?” is an open question. (a) False (b) True
  28. 28.❓ Is this an open or a closed question? “What does a normal day here look like?” (a) an open question (b) a closed question
  29. 29.True or false: “Can I use a pencil for the diagram in Question 4?” is a clear question. (a) True (b) False
  30. 30.📞 Polite or rude on the phone: saying your name? (a) a rude phone habit (b) a polite phone habit
  31. 31.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) ALL CAPITAL LETTERS (d) emojis to a principal
  32. 32.❓ Is this an open or a closed question? “Why did you choose this subject?” (a) an open question (b) a closed question
  33. 33.Which of these is a helpful feedback habit? (a) mocking the person (b) comparing with others (c) giving one clear tip (d) vague praise only
  34. 34.True or false: “You always mess up the numbers.” is constructive feedback. (a) True (b) False
  35. 35.True or false: “What made the play so much fun?” is a closed question. (a) False (b) True
  36. 36.🔍 Which is the odd one out? (a) shaking your leg (b) eyes on the speaker (c) touching your face a lot (d) biting your nails
  37. 37.🗨️ Helpful or unhelpful when giving feedback: talking about the work? (a) a helpful habit (b) an unhelpful habit
  38. 38.True or false: “a blank stare” usually shows interest. (a) False (b) True
  39. 39.🎯 Before asking a question in class, what helps most? (a) speak very fast (b) know what you need (c) ask five at once (d) ask during a test
  40. 40.Which of these usually shows boredom? (a) nodding at key points (b) sitting up straight (c) a shaky, quiet voice (d) slumping in the chair

Answer key

  1. a helpful habit
  2. good listening
  3. only listing mistakes
  4. hanging up suddenly
  5. True
  6. a poor response
  7. a closed question
  8. poor listening
  9. comparing with others
  10. changing the topic
  11. an open question
  12. True
  13. a helpful habit
  14. a good response
  15. formal
  16. greet and say your name
  17. True
  18. one huge paragraph
  19. shows you listened
  20. formally and briefly
  21. an open question
  22. shows confidence
  23. the details
  24. a clear question
  25. naming the attachment
  26. True
  27. False
  28. an open question
  29. True
  30. a polite phone habit
  31. a clear subject line
  32. an open question
  33. giving one clear tip
  34. False
  35. False
  36. eyes on the speaker
  37. a helpful habit
  38. False
  39. know what you need
  40. slumping in the chair

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students