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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 116 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.Which of these usually shows interest? (a) shaking your leg (b) a shaky, quiet voice (c) a small, warm smile (d) checking the clock
  2. 2.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
  3. 3.Which of these is a polite phone habit? (a) calling very late (b) eating while talking (c) mumbling your name (d) asking “Is now okay?”
  4. 4.🔍 Which is the odd one out? (a) noting key details (b) saying thank you (c) eating while talking (d) speaking clearly
  5. 5.❓ Why do good listeners ask follow-up questions? (a) to show off (b) to end the talk (c) to understand better (d) to change the topic
  6. 6.True or false: “What did you enjoy most about the trip?” is a closed question. (a) True (b) False
  7. 7.🗨️ Is this constructive or unhelpful feedback? “Good effort on the report — check the spelling on page 2.” (a) unhelpful feedback (b) constructive feedback
  8. 8.❓ Is this an open or a closed question? “Is the bus late today?” (a) an open question (b) a closed question
  9. 9.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
  10. 10.True or false: “Your points were strong. Could you add one example for the second one?” is constructive feedback. (a) True (b) False
  11. 11.True or false: “How did you get interested in coding?” is a closed question. (a) True (b) False
  12. 12.👂 What does this reply show? “Let me check I have it: two copies and one photo.” (a) shows you listened (b) shows you drifted off
  13. 13.🔍 Which is the odd one out? (a) a firm, short handshake (b) relaxed open hands (c) shaking your leg (d) a calm, steady voice
  14. 14.True or false: “Thanks for telling me. Which part was hardest to follow?” is a good way to take feedback. (a) True (b) False
  15. 15.🔍 Which is the odd one out? (a) giving one clear tip (b) talking about the work (c) being kind and honest (d) comparing with others
  16. 16.Which of these is a sign of poor listening? (a) asking a follow-up (b) nodding now and then (c) tapping on the desk (d) taking short notes
  17. 17.🗨️ Is this a good or a poor way to take feedback? “Could you show me an example of what you mean?” (a) a poor response (b) a good response
  18. 18.🔍 Which is the odd one out? (a) mocking the person (b) speaking privately (c) comparing with others (d) shouting it in public
  19. 19.🧍 What does this signal usually show: yawning? (a) shows interest (b) shows boredom (c) shows nervousness (d) shows confidence
  20. 20.🎩 Formal or informal tone for a letter to the bank manager? (a) formal (b) informal
  21. 21.👂 What does this reply show? “Yeah, yeah, I know all that already.” (a) shows you listened (b) shows you drifted off
  22. 22.True or false: “finishing their sentence” is a sign of poor listening. (a) False (b) True
  23. 23.🎯 Feedback should be about… (a) the person’s looks (b) old mistakes (c) their family (d) the work, not the person
  24. 24.🤝 What is a good handshake like? (a) with a wet hand (b) firm and brief (c) crushing hard (d) limp and long
  25. 25.🔍 Which is the odd one out? (a) giving one clear tip (b) speaking privately (c) being kind and honest (d) only listing mistakes
  26. 26.📅 Why should you repeat key details like a date on the phone? (a) to avoid mistakes (b) to end the call (c) to sound bored (d) to waste time
  27. 27.🔍 Which is the odd one out? (a) repeating the key point (b) summing up their point (c) waiting for a pause (d) staring out the window
  28. 28.Which of these is an unhelpful feedback habit? (a) giving one clear tip (b) talking about the work (c) starting with a positive (d) mocking the person
  29. 29.Which of these is a rude phone habit? (a) noting key details (b) calling at a fair time (c) not saying who you are (d) saying thank you
  30. 30.Which of these is a good email habit? (a) no name at the end (b) a polite greeting (c) no subject line (d) one huge paragraph
  31. 31.💬 Is this a formal or an informal line? “Could you kindly share the details?” (a) a formal line (b) an informal line
  32. 32.🎩 Formal or informal tone for a birthday message to your best friend? (a) formal (b) informal
  33. 33.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  34. 34.🎩 Formal or informal tone for a voice note to your old school friend? (a) formal (b) informal
  35. 35.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) one huge paragraph (d) ALL CAPITAL LETTERS
  36. 36.True or false: “Huh? The stuff for tomorrow?” is a clear question. (a) True (b) False
  37. 37.👂 Good or poor listening: steady eye contact? (a) good listening (b) poor listening
  38. 38.❓ Is this an open or a closed question? “How do students usually prepare for this?” (a) an open question (b) a closed question
  39. 39.True or false: “a firm, short handshake” usually shows nervousness. (a) True (b) False
  40. 40.True or false: “only waiting to talk” is a sign of poor listening. (a) True (b) False

Answer key

  1. a small, warm smile
  2. after a few working days
  3. asking “Is now okay?”
  4. eating while talking
  5. to understand better
  6. False
  7. constructive feedback
  8. a closed question
  9. that a file is attached
  10. True
  11. False
  12. shows you listened
  13. shaking your leg
  14. True
  15. comparing with others
  16. tapping on the desk
  17. a good response
  18. speaking privately
  19. shows boredom
  20. formal
  21. shows you drifted off
  22. True
  23. the work, not the person
  24. firm and brief
  25. only listing mistakes
  26. to avoid mistakes
  27. staring out the window
  28. mocking the person
  29. not saying who you are
  30. a polite greeting
  31. a formal line
  32. informal
  33. a poor email habit
  34. informal
  35. checking spelling
  36. False
  37. good listening
  38. an open question
  39. False
  40. True

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