Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.Which of these usually shows interest? (a) shaking your leg (b) a shaky, quiet voice (c) a small, warm smile (d) checking the clock
- 2.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
- 3.Which of these is a polite phone habit? (a) calling very late (b) eating while talking (c) mumbling your name (d) asking “Is now okay?”
- 4.🔍 Which is the odd one out? (a) noting key details (b) saying thank you (c) eating while talking (d) speaking clearly
- 5.❓ Why do good listeners ask follow-up questions? (a) to show off (b) to end the talk (c) to understand better (d) to change the topic
- 6.True or false: “What did you enjoy most about the trip?” is a closed question. (a) True (b) False
- 7.🗨️ Is this constructive or unhelpful feedback? “Good effort on the report — check the spelling on page 2.” (a) unhelpful feedback (b) constructive feedback
- 8.❓ Is this an open or a closed question? “Is the bus late today?” (a) an open question (b) a closed question
- 9.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
- 10.True or false: “Your points were strong. Could you add one example for the second one?” is constructive feedback. (a) True (b) False
- 11.True or false: “How did you get interested in coding?” is a closed question. (a) True (b) False
- 12.👂 What does this reply show? “Let me check I have it: two copies and one photo.” (a) shows you listened (b) shows you drifted off
- 13.🔍 Which is the odd one out? (a) a firm, short handshake (b) relaxed open hands (c) shaking your leg (d) a calm, steady voice
- 14.True or false: “Thanks for telling me. Which part was hardest to follow?” is a good way to take feedback. (a) True (b) False
- 15.🔍 Which is the odd one out? (a) giving one clear tip (b) talking about the work (c) being kind and honest (d) comparing with others
- 16.Which of these is a sign of poor listening? (a) asking a follow-up (b) nodding now and then (c) tapping on the desk (d) taking short notes
- 17.🗨️ Is this a good or a poor way to take feedback? “Could you show me an example of what you mean?” (a) a poor response (b) a good response
- 18.🔍 Which is the odd one out? (a) mocking the person (b) speaking privately (c) comparing with others (d) shouting it in public
- 19.🧍 What does this signal usually show: yawning? (a) shows interest (b) shows boredom (c) shows nervousness (d) shows confidence
- 20.🎩 Formal or informal tone for a letter to the bank manager? (a) formal (b) informal
- 21.👂 What does this reply show? “Yeah, yeah, I know all that already.” (a) shows you listened (b) shows you drifted off
- 22.True or false: “finishing their sentence” is a sign of poor listening. (a) False (b) True
- 23.🎯 Feedback should be about… (a) the person’s looks (b) old mistakes (c) their family (d) the work, not the person
- 24.🤝 What is a good handshake like? (a) with a wet hand (b) firm and brief (c) crushing hard (d) limp and long
- 25.🔍 Which is the odd one out? (a) giving one clear tip (b) speaking privately (c) being kind and honest (d) only listing mistakes
- 26.📅 Why should you repeat key details like a date on the phone? (a) to avoid mistakes (b) to end the call (c) to sound bored (d) to waste time
- 27.🔍 Which is the odd one out? (a) repeating the key point (b) summing up their point (c) waiting for a pause (d) staring out the window
- 28.Which of these is an unhelpful feedback habit? (a) giving one clear tip (b) talking about the work (c) starting with a positive (d) mocking the person
- 29.Which of these is a rude phone habit? (a) noting key details (b) calling at a fair time (c) not saying who you are (d) saying thank you
- 30.Which of these is a good email habit? (a) no name at the end (b) a polite greeting (c) no subject line (d) one huge paragraph
- 31.💬 Is this a formal or an informal line? “Could you kindly share the details?” (a) a formal line (b) an informal line
- 32.🎩 Formal or informal tone for a birthday message to your best friend? (a) formal (b) informal
- 33.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 34.🎩 Formal or informal tone for a voice note to your old school friend? (a) formal (b) informal
- 35.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) one huge paragraph (d) ALL CAPITAL LETTERS
- 36.True or false: “Huh? The stuff for tomorrow?” is a clear question. (a) True (b) False
- 37.👂 Good or poor listening: steady eye contact? (a) good listening (b) poor listening
- 38.❓ Is this an open or a closed question? “How do students usually prepare for this?” (a) an open question (b) a closed question
- 39.True or false: “a firm, short handshake” usually shows nervousness. (a) True (b) False
- 40.True or false: “only waiting to talk” is a sign of poor listening. (a) True (b) False
Answer key
- a small, warm smile
- after a few working days
- asking “Is now okay?”
- eating while talking
- to understand better
- False
- constructive feedback
- a closed question
- that a file is attached
- True
- False
- shows you listened
- shaking your leg
- True
- comparing with others
- tapping on the desk
- a good response
- speaking privately
- shows boredom
- formal
- shows you drifted off
- True
- the work, not the person
- firm and brief
- only listing mistakes
- to avoid mistakes
- staring out the window
- mocking the person
- not saying who you are
- a polite greeting
- a formal line
- informal
- a poor email habit
- informal
- checking spelling
- False
- good listening
- an open question
- False
- True
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students