Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 24 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.True or false: “That sounds hard. What did you do next?” shows that you drifted off. (a) True (b) False
2. 2.🔍 Which is the odd one out? (a) interrupting midway (b) steady eye contact (c) leaning in slightly (d) taking short notes
3. 3.👂 Good or poor listening: asking a follow-up? (a) poor listening (b) good listening
4. 4.Which of these is a rude phone habit? (a) greeting first (b) stating why you called (c) speaking clearly (d) hanging up suddenly
5. 5.🎩 Formal or informal tone for talking to your new supervisor on day one? (a) formal (b) informal
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.🧍 What does this signal usually show: leaning forward a little? (a) shows boredom (b) shows nervousness (c) shows confidence (d) shows interest
8. 8.📞 The person you want is not available. What is best? (a) shout at the caller (b) call ten times (c) hang up angrily (d) leave a short message
9. 9.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
10. 10.📳 Your phone rings during an interview. What should you have done? (a) switched it off (b) answered it (c) kept it loud (d) set a fun ringtone
11. 11.💬 Is this a formal or an informal line? “I would be grateful for your guidance.” (a) an informal line (b) a formal line
12. 12.👂 What does this reply show? “Anyway, let me tell you about my weekend.” (a) shows you listened (b) shows you drifted off
13. 13.📞 Polite or rude on the phone: eating while talking? (a) a polite phone habit (b) a rude phone habit
14. 14.🧍 What does this signal usually show: biting your nails? (a) shows interest (b) shows boredom (c) shows nervousness (d) shows confidence
15. 15.🗨️ Is this constructive or unhelpful feedback? “Whatever, it is fine I guess.” (a) constructive feedback (b) unhelpful feedback
16. 16.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
17. 17.💬 Is this a formal or an informal line? “Could you kindly share the details?” (a) an informal line (b) a formal line
18. 18.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) guess and start (b) ask a friend next week (c) say nothing (d) repeat the key points
19. 19.📞 In a polite phone call, which comes first: note the answer or ask your question? (a) note the answer (b) ask your question
20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
21. 21.🎩 Formal or informal tone for chatting with classmates at lunch? (a) informal (b) formal
22. 22.True or false: “stating why you called” is a polite phone habit. (a) False (b) True
23. 23.❓ Is this an open or a closed question? “Did you enjoy the trip?” (a) a closed question (b) an open question
24. 24.🎩 Formal or informal tone for emailing the principal for leave? (a) informal (b) formal
25. 25.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) informal (b) formal
26. 26.🔍 Which is the odd one out? (a) summing up their point (b) leaning in slightly (c) tapping on the desk (d) taking short notes
27. 27.Which of these usually shows confidence? (a) checking the clock (b) a small, warm smile (c) leaning forward a little (d) relaxed open hands
28. 28.True or false: “Huh? The stuff for tomorrow?” is a vague question. (a) False (b) True
29. 29.👂 What does this reply show? “That sounds hard. What did you do next?” (a) shows you listened (b) shows you drifted off
30. 30.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
31. 31.Which of these is a sign of good listening? (a) changing the topic (b) taking short notes (c) only waiting to talk (d) interrupting midway
32. 32.🗨️ Is this constructive or unhelpful feedback? “You always mess up the numbers.” (a) constructive feedback (b) unhelpful feedback
33. 33.🗨️ Helpful or unhelpful when giving feedback: comparing with others? (a) a helpful habit (b) an unhelpful habit
34. 34.True or false: joking with your brother at home needs a formal tone. (a) False (b) True
35. 35.❓ Is this an open or a closed question? “How did your team solve the problem?” (a) a closed question (b) an open question
36. 36.❓ Is this a clear or a vague question? “What do I do?” (a) a vague question (b) a clear question
37. 37.True or false: “You are wrong. My work was perfect.” is a good way to take feedback. (a) True (b) False
38. 38.💬 Is this a formal or an informal line? “Gonna be late, sorry!” (a) a formal line (b) an informal line
39. 39.🗨️ Is this constructive or unhelpful feedback? “Why did you even try this?” (a) unhelpful feedback (b) constructive feedback
40. 40.🔍 Which is the odd one out? (a) repeating the key point (b) summing up their point (c) finishing their sentence (d) phone put away

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students