Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 26 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.True or false: “Is the bus late today?” is a closed question. (a) True (b) False
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
3. 3.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a vague question (b) a clear question
4. 4.❓ Is this a clear or a vague question? “How many pages should the project report be?” (a) a clear question (b) a vague question
5. 5.📵 What should you do with your phone while someone talks to you? (a) keep it in your hand (b) put it away (c) text under the desk (d) scroll it quietly
6. 6.🗨️ Helpful or unhelpful when giving feedback: being kind and honest? (a) an unhelpful habit (b) a helpful habit
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
8. 8.🔍 Which is the odd one out? (a) only waiting to talk (b) checking your phone (c) tapping on the desk (d) waiting for a pause
9. 9.🔍 Which is the odd one out? (a) interrupting midway (b) summing up their point (c) waiting for a pause (d) phone put away
10. 10.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
11. 11.🔍 Which is the odd one out? (a) asking “Is now okay?” (b) greeting first (c) eating while talking (d) stating why you called
12. 12.🧍 What does this signal usually show: checking the clock? (a) shows boredom (b) shows confidence (c) shows interest (d) shows nervousness
13. 13.True or false: “How many pages should the project report be?” is a clear question. (a) False (b) True
14. 14.True or false: “Please let me know if you need anything else.” is an informal line. (a) True (b) False
15. 15.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
16. 16.❓ Is this an open or a closed question? “Is the canteen open today?” (a) a closed question (b) an open question
17. 17.True or false: a voice note to your old school friend needs an informal tone. (a) False (b) True
18. 18.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
19. 19.📞 Polite or rude on the phone: greeting first? (a) a polite phone habit (b) a rude phone habit
20. 20.📞 Polite or rude on the phone: mumbling your name? (a) a polite phone habit (b) a rude phone habit
21. 21.❓ Is this an open or a closed question? “How did you get interested in coding?” (a) an open question (b) a closed question
22. 22.True or false: “relaxed open hands” usually shows confidence. (a) False (b) True
23. 23.True or false: “Could you kindly share the details?” is a formal line. (a) True (b) False
24. 24.📝 Before an important call, what should you keep ready? (a) the TV on (b) a pen and your notes (c) loud music (d) a snack
25. 25.🔍 Which is the odd one out? (a) hanging up suddenly (b) not saying who you are (c) chatting to others (d) stating why you called
26. 26.🧍 What does this signal usually show: shaking your leg? (a) shows boredom (b) shows nervousness (c) shows confidence (d) shows interest
27. 27.🧍 What does this signal usually show: eyes on the speaker? (a) shows nervousness (b) shows interest (c) shows boredom (d) shows confidence
28. 28.🔍 Which is the odd one out? (a) stating why you called (b) noting key details (c) speaking clearly (d) not saying who you are
29. 29.🗨️ Helpful or unhelpful when giving feedback: vague praise only? (a) a helpful habit (b) an unhelpful habit
30. 30.🧍 What does this signal usually show: leaning forward a little? (a) shows boredom (b) shows interest (c) shows confidence (d) shows nervousness
31. 31.True or false: “nodding at key points” usually shows interest. (a) False (b) True
32. 32.Which of these is an unhelpful feedback habit? (a) being specific (b) starting with a positive (c) speaking privately (d) vague praise only
33. 33.True or false: “How did you get interested in coding?” is an open question. (a) True (b) False
34. 34.True or false: “checking the clock” usually shows interest. (a) True (b) False
35. 35.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
36. 36.🗨️ Helpful or unhelpful when giving feedback: talking about the work? (a) a helpful habit (b) an unhelpful habit
37. 37.True or false: “interrupting midway” is a sign of poor listening. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) relaxed open hands (b) a firm, short handshake (c) yawning (d) sitting up straight
39. 39.Which of these is a sign of good listening? (a) finishing their sentence (b) asking a follow-up (c) tapping on the desk (d) changing the topic
40. 40.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a trick question (b) an open question (c) no question (d) a closed question

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students