Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a vague question (b) a clear question
- 2.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 3.True or false: a scholarship interview needs an informal tone. (a) True (b) False
- 4.True or false: “asking a follow-up” is a sign of good listening. (a) False (b) True
- 5.👂 What is active listening? (a) listening with focus (b) waiting for your turn (c) listening with one ear (d) nodding without hearing
- 6.Which of these is a polite phone habit? (a) eating while talking (b) stating why you called (c) mumbling your name (d) shouting into the phone
- 7.❓ Is this an open or a closed question? “Is the form free?” (a) an open question (b) a closed question
- 8.🔍 Which is the odd one out? (a) shouting into the phone (b) saying your name (c) chatting to others (d) not saying who you are
- 9.👀 Where should your eyes be when an interviewer asks a question? (a) on the floor (b) on the interviewer (c) on the ceiling (d) on your phone
- 10.❓ Is this an open or a closed question? “Is the bus late today?” (a) an open question (b) a closed question
- 11.🎩 Formal or informal tone for speaking to a panel of judges? (a) informal (b) formal
- 12.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
- 13.📳 Your phone rings during an interview. What should you have done? (a) answered it (b) switched it off (c) set a fun ringtone (d) kept it loud
- 14.True or false: “Did you enjoy the trip?” is an open question. (a) True (b) False
- 15.True or false: “I would be grateful for your guidance.” is an informal line. (a) False (b) True
- 16.👂 What does this reply show? “Sorry, what? I was looking at something.” (a) shows you drifted off (b) shows you listened
- 17.📵 What should you do with your phone while someone talks to you? (a) scroll it quietly (b) put it away (c) keep it in your hand (d) text under the desk
- 18.💬 Is this a formal or an informal line? “I look forward to hearing from you.” (a) an informal line (b) a formal line
- 19.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) replying within a day (d) emojis to a principal
- 20.👂 Good or poor listening: staring out the window? (a) poor listening (b) good listening
- 21.👂 Good or poor listening: tapping on the desk? (a) poor listening (b) good listening
- 22.True or false: “checking your phone” is a sign of poor listening. (a) False (b) True
- 23.👂 What does this reply show? “Let me check I have it: two copies and one photo.” (a) shows you drifted off (b) shows you listened
- 24.🧍 What does this signal usually show: touching your face a lot? (a) shows nervousness (b) shows boredom (c) shows confidence (d) shows interest
- 25.True or false: “shouting into the phone” is a polite phone habit. (a) True (b) False
- 26.True or false: “Can you explain everything again?” is a clear question. (a) False (b) True
- 27.True or false: “only waiting to talk” is a sign of good listening. (a) True (b) False
- 28.True or false: “Did your team win?” is an open question. (a) True (b) False
- 29.Which of these is a sign of good listening? (a) yawning loudly (b) staring out the window (c) phone put away (d) checking your phone
- 30.True or false: “I would be grateful for your guidance.” is a formal line. (a) False (b) True
- 31.True or false: “Sorry, what? I was looking at something.” shows that you drifted off. (a) True (b) False
- 32.📞 Polite or rude on the phone: saying your name? (a) a polite phone habit (b) a rude phone habit
- 33.Which of these is a sign of poor listening? (a) nodding now and then (b) waiting for a pause (c) tapping on the desk (d) asking a follow-up
- 34.🎯 Feedback should be about… (a) their family (b) old mistakes (c) the person’s looks (d) the work, not the person
- 35.True or false: “The talk was well timed; try looking up from your notes more.” is constructive feedback. (a) True (b) False
- 36.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) checking spelling
- 37.📞 In a polite phone call, which comes first: note the answer or ask your question? (a) note the answer (b) ask your question
- 38.🔍 Which is the odd one out? (a) a shaky, quiet voice (b) touching your face a lot (c) leaning forward a little (d) biting your nails
- 39.True or false: “sitting up straight” usually shows boredom. (a) False (b) True
- 40.❓ Is this a clear or a vague question? “Can you explain everything again?” (a) a clear question (b) a vague question
Answer key
- a clear question
- the sign-off
- False
- True
- listening with focus
- stating why you called
- a closed question
- saying your name
- on the interviewer
- a closed question
- formal
- sum up the email
- switched it off
- False
- False
- shows you drifted off
- put it away
- a formal line
- emojis to a principal
- poor listening
- poor listening
- True
- shows you listened
- shows nervousness
- False
- False
- False
- False
- phone put away
- True
- True
- a polite phone habit
- tapping on the desk
- the work, not the person
- True
- checking spelling
- ask your question
- leaning forward a little
- False
- a vague question
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students