← Part 1 test: communication skills lesson New set →

Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 28 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a vague question (b) a clear question
  2. 2.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  3. 3.True or false: a scholarship interview needs an informal tone. (a) True (b) False
  4. 4.True or false: “asking a follow-up” is a sign of good listening. (a) False (b) True
  5. 5.👂 What is active listening? (a) listening with focus (b) waiting for your turn (c) listening with one ear (d) nodding without hearing
  6. 6.Which of these is a polite phone habit? (a) eating while talking (b) stating why you called (c) mumbling your name (d) shouting into the phone
  7. 7.❓ Is this an open or a closed question? “Is the form free?” (a) an open question (b) a closed question
  8. 8.🔍 Which is the odd one out? (a) shouting into the phone (b) saying your name (c) chatting to others (d) not saying who you are
  9. 9.👀 Where should your eyes be when an interviewer asks a question? (a) on the floor (b) on the interviewer (c) on the ceiling (d) on your phone
  10. 10.❓ Is this an open or a closed question? “Is the bus late today?” (a) an open question (b) a closed question
  11. 11.🎩 Formal or informal tone for speaking to a panel of judges? (a) informal (b) formal
  12. 12.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
  13. 13.📳 Your phone rings during an interview. What should you have done? (a) answered it (b) switched it off (c) set a fun ringtone (d) kept it loud
  14. 14.True or false: “Did you enjoy the trip?” is an open question. (a) True (b) False
  15. 15.True or false: “I would be grateful for your guidance.” is an informal line. (a) False (b) True
  16. 16.👂 What does this reply show? “Sorry, what? I was looking at something.” (a) shows you drifted off (b) shows you listened
  17. 17.📵 What should you do with your phone while someone talks to you? (a) scroll it quietly (b) put it away (c) keep it in your hand (d) text under the desk
  18. 18.💬 Is this a formal or an informal line? “I look forward to hearing from you.” (a) an informal line (b) a formal line
  19. 19.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) replying within a day (d) emojis to a principal
  20. 20.👂 Good or poor listening: staring out the window? (a) poor listening (b) good listening
  21. 21.👂 Good or poor listening: tapping on the desk? (a) poor listening (b) good listening
  22. 22.True or false: “checking your phone” is a sign of poor listening. (a) False (b) True
  23. 23.👂 What does this reply show? “Let me check I have it: two copies and one photo.” (a) shows you drifted off (b) shows you listened
  24. 24.🧍 What does this signal usually show: touching your face a lot? (a) shows nervousness (b) shows boredom (c) shows confidence (d) shows interest
  25. 25.True or false: “shouting into the phone” is a polite phone habit. (a) True (b) False
  26. 26.True or false: “Can you explain everything again?” is a clear question. (a) False (b) True
  27. 27.True or false: “only waiting to talk” is a sign of good listening. (a) True (b) False
  28. 28.True or false: “Did your team win?” is an open question. (a) True (b) False
  29. 29.Which of these is a sign of good listening? (a) yawning loudly (b) staring out the window (c) phone put away (d) checking your phone
  30. 30.True or false: “I would be grateful for your guidance.” is a formal line. (a) False (b) True
  31. 31.True or false: “Sorry, what? I was looking at something.” shows that you drifted off. (a) True (b) False
  32. 32.📞 Polite or rude on the phone: saying your name? (a) a polite phone habit (b) a rude phone habit
  33. 33.Which of these is a sign of poor listening? (a) nodding now and then (b) waiting for a pause (c) tapping on the desk (d) asking a follow-up
  34. 34.🎯 Feedback should be about… (a) their family (b) old mistakes (c) the person’s looks (d) the work, not the person
  35. 35.True or false: “The talk was well timed; try looking up from your notes more.” is constructive feedback. (a) True (b) False
  36. 36.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) checking spelling
  37. 37.📞 In a polite phone call, which comes first: note the answer or ask your question? (a) note the answer (b) ask your question
  38. 38.🔍 Which is the odd one out? (a) a shaky, quiet voice (b) touching your face a lot (c) leaning forward a little (d) biting your nails
  39. 39.True or false: “sitting up straight” usually shows boredom. (a) False (b) True
  40. 40.❓ Is this a clear or a vague question? “Can you explain everything again?” (a) a clear question (b) a vague question

Answer key

  1. a clear question
  2. the sign-off
  3. False
  4. True
  5. listening with focus
  6. stating why you called
  7. a closed question
  8. saying your name
  9. on the interviewer
  10. a closed question
  11. formal
  12. sum up the email
  13. switched it off
  14. False
  15. False
  16. shows you drifted off
  17. put it away
  18. a formal line
  19. emojis to a principal
  20. poor listening
  21. poor listening
  22. True
  23. shows you listened
  24. shows nervousness
  25. False
  26. False
  27. False
  28. False
  29. phone put away
  30. True
  31. True
  32. a polite phone habit
  33. tapping on the desk
  34. the work, not the person
  35. True
  36. checking spelling
  37. ask your question
  38. leaning forward a little
  39. False
  40. a vague question

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students