Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 32 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.❓ Is this a clear or a vague question? “Huh? The stuff for tomorrow?” (a) a vague question (b) a clear question
2. 2.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
3. 3.❓ Is this a clear or a vague question? “Can you explain everything again?” (a) a clear question (b) a vague question
4. 4.🗨️ Is this constructive or unhelpful feedback? “The talk was well timed; try looking up from your notes more.” (a) unhelpful feedback (b) constructive feedback
5. 5.📞 The person you want is not available. What is best? (a) call ten times (b) hang up angrily (c) shout at the caller (d) leave a short message
6. 6.🔍 Which is the odd one out? (a) a calm, steady voice (b) sitting up straight (c) a firm, short handshake (d) nodding at key points
7. 7.True or false: a family group chat about dinner needs a formal tone. (a) True (b) False
8. 8.🔍 Which is the odd one out? (a) steady eye contact (b) waiting for a pause (c) repeating the key point (d) only waiting to talk
9. 9.🎩 Which is the formal way to say “Yeah”? (a) “Ya” (b) “Yes” (c) “Yeah” (d) “Yup”
10. 10.True or false: “Anyway, let me tell you about my weekend.” shows that you listened. (a) True (b) False
11. 11.True or false: “Can I use a pencil for the diagram in Question 4?” is a vague question. (a) False (b) True
12. 12.Which of these is a sign of poor listening? (a) leaning in slightly (b) yawning loudly (c) nodding now and then (d) summing up their point
13. 13.True or false: “How do students usually prepare for this?” is an open question. (a) True (b) False
14. 14.📞 Polite or rude on the phone: speaking clearly? (a) a polite phone habit (b) a rude phone habit
15. 15.🎩 Formal or informal tone for speaking to a panel of judges? (a) informal (b) formal
16. 16.❓ Is this a clear or a vague question? “What do I do?” (a) a vague question (b) a clear question
17. 17.Which of these is a sign of good listening? (a) finishing their sentence (b) checking your phone (c) interrupting midway (d) phone put away
18. 18.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
19. 19.True or false: “touching your face a lot” usually shows nervousness. (a) True (b) False
20. 20.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) checking spelling (d) ALL CAPITAL LETTERS
21. 21.❓ Is this a clear or a vague question? “Where should I hand in the signed consent slip?” (a) a vague question (b) a clear question
22. 22.True or false: “Is it, like, okay or not?” is a clear question. (a) True (b) False
23. 23.🔍 Which is the odd one out? (a) bringing up old errors (b) only listing mistakes (c) being kind and honest (d) comparing with others
24. 24.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
25. 25.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
26. 26.👂 Good or poor listening: leaning in slightly? (a) poor listening (b) good listening
27. 27.Which of these usually shows nervousness? (a) a calm, steady voice (b) a small, warm smile (c) yawning (d) biting your nails
28. 28.True or false: “asking “Is now okay?”” is a polite phone habit. (a) True (b) False
29. 29.True or false: “Fine. I will never try again.” is a poor way to take feedback. (a) False (b) True
30. 30.Which of these is a rude phone habit? (a) greeting first (b) shouting into the phone (c) saying thank you (d) calling at a fair time
31. 31.🔍 Which is the odd one out? (a) mumbling your name (b) stating why you called (c) greeting first (d) noting key details
32. 32.😬 You notice you are talking fast and shaking your leg. What helps? (a) shake both legs (b) slow breaths, feet still (c) leave the room (d) talk even faster
33. 33.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows boredom (b) shows interest (c) shows nervousness (d) shows confidence
34. 34.❓ Is this a clear or a vague question? “How many pages should the project report be?” (a) a vague question (b) a clear question
35. 35.Which of these is an unhelpful feedback habit? (a) talking about the work (b) giving one clear tip (c) being specific (d) bringing up old errors
36. 36.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
37. 37.🗨️ Is this a good or a poor way to take feedback? “Thank you, I will work on that.” (a) a poor response (b) a good response
38. 38.True or false: “a noisy background” is a polite phone habit. (a) True (b) False
39. 39.❓ Is this an open or a closed question? “Is the form free?” (a) an open question (b) a closed question
40. 40.📞 In a polite phone call, which comes first: thank and say goodbye or greet and say your name? (a) thank and say goodbye (b) greet and say your name

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