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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 36 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) an open question (b) a closed question (c) a trick question (d) no question
  2. 2.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) emojis to a principal (d) a sensible email ID
  3. 3.True or false: “Thank you for this opportunity.” is a formal line. (a) True (b) False
  4. 4.🎩 Formal or informal tone for texting your cousin about a movie? (a) formal (b) informal
  5. 5.True or false: a voice note to your old school friend needs an informal tone. (a) False (b) True
  6. 6.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
  7. 7.🧍 What does this signal usually show: shaking your leg? (a) shows nervousness (b) shows confidence (c) shows interest (d) shows boredom
  8. 8.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) checking spelling (d) no subject line
  9. 9.🔁 “Paraphrasing” in a conversation means… (a) saying it in your words (b) shouting it back (c) ignoring it (d) copying it exactly
  10. 10.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a vague question (b) a clear question
  11. 11.🎩 Formal or informal tone for a phone call to a hospital reception? (a) informal (b) formal
  12. 12.True or false: “interrupting midway” is a sign of good listening. (a) True (b) False
  13. 13.🔍 Which is the odd one out? (a) only waiting to talk (b) summing up their point (c) repeating the key point (d) phone put away
  14. 14.📞 Polite or rude on the phone: saying thank you? (a) a polite phone habit (b) a rude phone habit
  15. 15.True or false: “What did you enjoy most about the trip?” is a closed question. (a) True (b) False
  16. 16.🔍 Which is the odd one out? (a) a noisy background (b) shouting into the phone (c) not saying who you are (d) stating why you called
  17. 17.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) a clear subject line (d) a polite greeting
  18. 18.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  19. 19.⏰ When is the best time to give feedback on a classmate’s talk? (a) soon after, in private (b) never (c) loudly, in front of all (d) a month later
  20. 20.Which of these usually shows nervousness? (a) a small, warm smile (b) shaking your leg (c) nodding at key points (d) a calm, steady voice
  21. 21.True or false: “taking short notes” is a sign of good listening. (a) False (b) True
  22. 22.True or false: “Are you in Class 11?” is an open question. (a) True (b) False
  23. 23.❓ Is this an open or a closed question? “What made the play so much fun?” (a) an open question (b) a closed question
  24. 24.🗨️ Is this a good or a poor way to take feedback? “Well, your poster was worse.” (a) a poor response (b) a good response
  25. 25.True or false: “tapping on the desk” is a sign of poor listening. (a) True (b) False
  26. 26.🧍 What does this signal usually show: yawning? (a) shows interest (b) shows nervousness (c) shows boredom (d) shows confidence
  27. 27.🗨️ Is this constructive or unhelpful feedback? “You always mess up the numbers.” (a) unhelpful feedback (b) constructive feedback
  28. 28.True or false: “How do students usually prepare for this?” is an open question. (a) False (b) True
  29. 29.Which of these is a sign of poor listening? (a) steady eye contact (b) staring out the window (c) taking short notes (d) waiting for a pause
  30. 30.True or false: “Please let me know if you need anything else.” is an informal line. (a) True (b) False
  31. 31.🧭 What decides whether you should be formal or informal? (a) the weather (b) your shoe size (c) the time on the clock (d) who you are talking to
  32. 32.❓ Is this an open or a closed question? “What would you change about the event?” (a) a closed question (b) an open question
  33. 33.🔍 Which is the odd one out? (a) not saying who you are (b) noting key details (c) speaking clearly (d) calling at a fair time
  34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  35. 35.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  36. 36.👂 Good or poor listening: steady eye contact? (a) poor listening (b) good listening
  37. 37.True or false: “Have you finished the book?” is an open question. (a) True (b) False
  38. 38.Which of these usually shows interest? (a) checking the clock (b) leaning forward a little (c) slumping in the chair (d) yawning
  39. 39.True or false: “Why did you choose this subject?” is a closed question. (a) False (b) True
  40. 40.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a clear question (b) a vague question

Answer key

  1. an open question
  2. emojis to a principal
  3. True
  4. informal
  5. True
  6. note the answer
  7. shows nervousness
  8. checking spelling
  9. saying it in your words
  10. a vague question
  11. formal
  12. False
  13. only waiting to talk
  14. a polite phone habit
  15. False
  16. stating why you called
  17. ALL CAPITAL LETTERS
  18. the subject line
  19. soon after, in private
  20. shaking your leg
  21. True
  22. False
  23. an open question
  24. a poor response
  25. True
  26. shows boredom
  27. unhelpful feedback
  28. True
  29. staring out the window
  30. False
  31. who you are talking to
  32. an open question
  33. not saying who you are
  34. the sign-off
  35. a poor email habit
  36. good listening
  37. False
  38. leaning forward a little
  39. False
  40. a clear question

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students