Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 43 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.🗨️ Helpful or unhelpful when giving feedback: being specific? (a) an unhelpful habit (b) a helpful habit
2. 2.True or false: “Should the essay be in English or Hindi?” is a vague question. (a) True (b) False
3. 3.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) a sensible email ID (d) short paragraphs
4. 4.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
5. 5.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) no question (b) a closed question (c) an open question (d) a trick question
6. 6.👀 Where should your eyes be when an interviewer asks a question? (a) on your phone (b) on the ceiling (c) on the floor (d) on the interviewer
7. 7.True or false: “hanging up suddenly” is a polite phone habit. (a) False (b) True
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
9. 9.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
10. 10.True or false: “hanging up suddenly” is a rude phone habit. (a) False (b) True
11. 11.👂 Good or poor listening: yawning loudly? (a) poor listening (b) good listening
12. 12.True or false: “What made the play so much fun?” is an open question. (a) True (b) False
13. 13.True or false: “Anyone could do better than that.” is unhelpful feedback. (a) True (b) False
14. 14.True or false: “saying your name” is a rude phone habit. (a) True (b) False
15. 15.📞 In a polite phone call, which comes first: note the answer or say why you are calling? (a) note the answer (b) say why you are calling
16. 16.🔍 Which is the odd one out? (a) sitting up straight (b) yawning (c) a calm, steady voice (d) relaxed open hands
17. 17.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) replying within a day (d) a silly email ID
18. 18.True or false: “You are wrong. My work was perfect.” is a good way to take feedback. (a) True (b) False
19. 19.True or false: “nodding now and then” is a sign of good listening. (a) True (b) False
20. 20.🗨️ Is this constructive or unhelpful feedback? “Your opening was clear. Next time, slow down at the numbers.” (a) unhelpful feedback (b) constructive feedback
21. 21.True or false: a voice note to your old school friend needs a formal tone. (a) True (b) False
22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the greeting (d) the main message
23. 23.🔍 Which is the odd one out? (a) hanging up suddenly (b) a noisy background (c) stating why you called (d) not saying who you are
24. 24.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
25. 25.True or false: “staring out the window” is a sign of good listening. (a) True (b) False
26. 26.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
27. 27.Which of these is an unhelpful feedback habit? (a) mocking the person (b) being specific (c) talking about the work (d) starting with a positive
28. 28.🗨️ Is this a good or a poor way to take feedback? “Whatever. I don’t care.” (a) a poor response (b) a good response
29. 29.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) naming the attachment (d) emojis to a principal
30. 30.🔍 Which is the odd one out? (a) speaking privately (b) giving one clear tip (c) mocking the person (d) starting with a positive
31. 31.Which of these usually shows nervousness? (a) leaning forward a little (b) slumping in the chair (c) a blank stare (d) a shaky, quiet voice
32. 32.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) a silly email ID (d) a sensible email ID
33. 33.📳 Your phone rings during an interview. What should you have done? (a) set a fun ringtone (b) switched it off (c) answered it (d) kept it loud
34. 34.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) forgetting the file (d) checking spelling
35. 35.🗨️ Helpful or unhelpful when giving feedback: starting with a positive? (a) an unhelpful habit (b) a helpful habit
36. 36.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
37. 37.True or false: “steady eye contact” is a sign of poor listening. (a) True (b) False
38. 38.True or false: planning a picnic with friends needs an informal tone. (a) True (b) False
39. 39.True or false: “Have you finished the book?” is a closed question. (a) True (b) False
40. 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) a clear subject line (d) emojis to a principal

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students