Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 52 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.❓ Is this a clear or a vague question? “So, like, what about the thing?” (a) a vague question (b) a clear question
2. 2.🧍 What does this signal usually show: a calm, steady voice? (a) shows nervousness (b) shows interest (c) shows confidence (d) shows boredom
3. 3.🎩 Formal or informal tone for planning a picnic with friends? (a) formal (b) informal
4. 4.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
5. 5.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) emojis to a principal (d) short paragraphs
6. 6.True or false: a letter to the bank manager needs an informal tone. (a) False (b) True
7. 7.Which of these is a sign of poor listening? (a) leaning in slightly (b) summing up their point (c) nodding now and then (d) interrupting midway
8. 8.Which of these usually shows boredom? (a) relaxed open hands (b) yawning (c) eyes on the speaker (d) a small, warm smile
9. 9.Which of these is an unhelpful feedback habit? (a) being specific (b) starting with a positive (c) giving one clear tip (d) vague praise only
10. 10.❓ Is this an open or a closed question? “Are you in Class 11?” (a) an open question (b) a closed question
11. 11.📞 In a polite phone call, which comes first: note the answer or ask your question? (a) note the answer (b) ask your question
12. 12.❓ Is this an open or a closed question? “Why did you choose this subject?” (a) an open question (b) a closed question
13. 13.📳 Your phone rings during an interview. What should you have done? (a) set a fun ringtone (b) kept it loud (c) switched it off (d) answered it
14. 14.🎯 Before asking a question in class, what helps most? (a) ask during a test (b) speak very fast (c) know what you need (d) ask five at once
15. 15.📞 You call a school office to ask about admission. What do you say first? (a) “Hello? Hello?” (b) “Who is this?” (c) a greeting and your name (d) “Tell me the fees.”
16. 16.True or false: a call to a college office needs a formal tone. (a) False (b) True
17. 17.🔍 Which is the odd one out? (a) eyes on the speaker (b) a shaky, quiet voice (c) touching your face a lot (d) shaking your leg
18. 18.True or false: “saying your name” is a polite phone habit. (a) False (b) True
19. 19.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a clear question (b) a vague question
20. 20.🥪 A good way to give feedback is… (a) only praise (b) a long lecture (c) only the mistakes (d) one good point, one tip
21. 21.🗨️ Is this constructive or unhelpful feedback? “The poster looks neat; a bigger title would help people at the back.” (a) unhelpful feedback (b) constructive feedback
22. 22.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
23. 23.True or false: “I am writing to apply for the role.” is a formal line. (a) True (b) False
24. 24.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
25. 25.🔍 Which is the odd one out? (a) tapping on the desk (b) phone put away (c) changing the topic (d) interrupting midway
26. 26.True or false: “How did you get interested in coding?” is a closed question. (a) False (b) True
27. 27.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) text-message spelling (d) a polite greeting
28. 28.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
29. 29.🗨️ Is this constructive or unhelpful feedback? “Your points were strong. Could you add one example for the second one?” (a) unhelpful feedback (b) constructive feedback
30. 30.🎩 Formal or informal tone for a call to a college office? (a) formal (b) informal
31. 31.🎩 Which is the formal way to say “Thanks a ton!”? (a) “Thx!” (b) “Ta!” (c) “Tysm!!” (d) “Thank you very much.”
32. 32.🕘 A good time to call an office is usually… (a) on a holiday (b) very early morning (c) during working hours (d) late at night
33. 33.👂 What does this reply show? “Let me check I have it: two copies and one photo.” (a) shows you listened (b) shows you drifted off
34. 34.💬 Is this a formal or an informal line? “Hey, what’s up?” (a) an informal line (b) a formal line
35. 35.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) a clear subject line (d) no name at the end
36. 36.❓ Is this a clear or a vague question? “Huh? The stuff for tomorrow?” (a) a vague question (b) a clear question
37. 37.🎩 Formal or informal tone for talking to your new supervisor on day one? (a) informal (b) formal
38. 38.👀 Where should your eyes be when an interviewer asks a question? (a) on the floor (b) on the interviewer (c) on your phone (d) on the ceiling
39. 39.True or false: “a blank stare” usually shows boredom. (a) True (b) False
40. 40.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off

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