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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 54 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a closed question (b) a trick question (c) an open question (d) no question
  2. 2.🗨️ Is this constructive or unhelpful feedback? “Good effort on the report — check the spelling on page 2.” (a) constructive feedback (b) unhelpful feedback
  3. 3.True or false: joking with your brother at home needs a formal tone. (a) False (b) True
  4. 4.📞 Polite or rude on the phone: greeting first? (a) a polite phone habit (b) a rude phone habit
  5. 5.Which of these usually shows nervousness? (a) a shaky, quiet voice (b) sitting up straight (c) slumping in the chair (d) a calm, steady voice
  6. 6.❓ Is this an open or a closed question? “Did your team win?” (a) a closed question (b) an open question
  7. 7.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) informal (b) formal
  8. 8.❓ Is this a clear or a vague question? “What time does the admission test start on Monday?” (a) a clear question (b) a vague question
  9. 9.Which of these usually shows interest? (a) a calm, steady voice (b) touching your face a lot (c) leaning forward a little (d) a blank stare
  10. 10.True or false: “phone put away” is a sign of poor listening. (a) True (b) False
  11. 11.😬 You notice you are talking fast and shaking your leg. What helps? (a) leave the room (b) shake both legs (c) slow breaths, feet still (d) talk even faster
  12. 12.True or false: “sitting up straight” usually shows nervousness. (a) True (b) False
  13. 13.🙋 Which is the most polite way to begin a question to a teacher? (a) “Excuse me, ma’am, …” (b) “Oi, listen…” (c) “Tell me now…” (d) “Hey, you!”
  14. 14.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  15. 15.❓ Why do good listeners ask follow-up questions? (a) to understand better (b) to show off (c) to change the topic (d) to end the talk
  16. 16.Which of these is a polite phone habit? (a) eating while talking (b) mumbling your name (c) a noisy background (d) stating why you called
  17. 17.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  18. 18.True or false: “Sorry, what? I was looking at something.” shows that you listened. (a) True (b) False
  19. 19.🧍 What does this signal usually show: a firm, short handshake? (a) shows confidence (b) shows nervousness (c) shows interest (d) shows boredom
  20. 20.🗨️ Is this constructive or unhelpful feedback? “I liked your idea. Maybe we can test it on a small group first.” (a) constructive feedback (b) unhelpful feedback
  21. 21.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) short paragraphs (d) emojis to a principal
  22. 22.True or false: “waiting for a pause” is a sign of good listening. (a) True (b) False
  23. 23.👂 Good or poor listening: leaning in slightly? (a) good listening (b) poor listening
  24. 24.True or false: “Is the bus late today?” is a closed question. (a) True (b) False
  25. 25.❓ Is this a clear or a vague question? “What do I do?” (a) a vague question (b) a clear question
  26. 26.👂 Good or poor listening: tapping on the desk? (a) poor listening (b) good listening
  27. 27.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  28. 28.❓ Is this a clear or a vague question? “Should the essay be in English or Hindi?” (a) a clear question (b) a vague question
  29. 29.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a clear question (b) a vague question
  30. 30.🗨️ Helpful or unhelpful when giving feedback: being kind and honest? (a) a helpful habit (b) an unhelpful habit
  31. 31.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  32. 32.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows nervousness (b) shows confidence (c) shows boredom (d) shows interest
  33. 33.🔍 Which is the odd one out? (a) changing the topic (b) repeating the key point (c) finishing their sentence (d) interrupting midway
  34. 34.True or false: “You mentioned a science club — when does it meet?” shows that you drifted off. (a) True (b) False
  35. 35.True or false: “a small, warm smile” usually shows interest. (a) False (b) True
  36. 36.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  37. 37.📞 Polite or rude on the phone: asking “Is now okay?”? (a) a rude phone habit (b) a polite phone habit
  38. 38.Which of these is a sign of poor listening? (a) steady eye contact (b) summing up their point (c) asking a follow-up (d) only waiting to talk
  39. 39.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you drifted off. (a) True (b) False
  40. 40.True or false: “Thank you, I will work on that.” is a poor way to take feedback. (a) False (b) True

Answer key

  1. an open question
  2. constructive feedback
  3. False
  4. a polite phone habit
  5. a shaky, quiet voice
  6. a closed question
  7. formal
  8. a clear question
  9. leaning forward a little
  10. False
  11. slow breaths, feet still
  12. False
  13. “Excuse me, ma’am, …”
  14. the greeting
  15. to understand better
  16. stating why you called
  17. a poor email habit
  18. False
  19. shows confidence
  20. constructive feedback
  21. short paragraphs
  22. True
  23. good listening
  24. True
  25. a vague question
  26. poor listening
  27. the subject line
  28. a clear question
  29. a clear question
  30. a helpful habit
  31. a poor email habit
  32. shows nervousness
  33. repeating the key point
  34. False
  35. True
  36. a good email habit
  37. a polite phone habit
  38. only waiting to talk
  39. False
  40. False

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students