Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a closed question (b) a trick question (c) an open question (d) no question
- 2.🗨️ Is this constructive or unhelpful feedback? “Good effort on the report — check the spelling on page 2.” (a) constructive feedback (b) unhelpful feedback
- 3.True or false: joking with your brother at home needs a formal tone. (a) False (b) True
- 4.📞 Polite or rude on the phone: greeting first? (a) a polite phone habit (b) a rude phone habit
- 5.Which of these usually shows nervousness? (a) a shaky, quiet voice (b) sitting up straight (c) slumping in the chair (d) a calm, steady voice
- 6.❓ Is this an open or a closed question? “Did your team win?” (a) a closed question (b) an open question
- 7.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) informal (b) formal
- 8.❓ Is this a clear or a vague question? “What time does the admission test start on Monday?” (a) a clear question (b) a vague question
- 9.Which of these usually shows interest? (a) a calm, steady voice (b) touching your face a lot (c) leaning forward a little (d) a blank stare
- 10.True or false: “phone put away” is a sign of poor listening. (a) True (b) False
- 11.😬 You notice you are talking fast and shaking your leg. What helps? (a) leave the room (b) shake both legs (c) slow breaths, feet still (d) talk even faster
- 12.True or false: “sitting up straight” usually shows nervousness. (a) True (b) False
- 13.🙋 Which is the most polite way to begin a question to a teacher? (a) “Excuse me, ma’am, …” (b) “Oi, listen…” (c) “Tell me now…” (d) “Hey, you!”
- 14.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 15.❓ Why do good listeners ask follow-up questions? (a) to understand better (b) to show off (c) to change the topic (d) to end the talk
- 16.Which of these is a polite phone habit? (a) eating while talking (b) mumbling your name (c) a noisy background (d) stating why you called
- 17.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 18.True or false: “Sorry, what? I was looking at something.” shows that you listened. (a) True (b) False
- 19.🧍 What does this signal usually show: a firm, short handshake? (a) shows confidence (b) shows nervousness (c) shows interest (d) shows boredom
- 20.🗨️ Is this constructive or unhelpful feedback? “I liked your idea. Maybe we can test it on a small group first.” (a) constructive feedback (b) unhelpful feedback
- 21.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) short paragraphs (d) emojis to a principal
- 22.True or false: “waiting for a pause” is a sign of good listening. (a) True (b) False
- 23.👂 Good or poor listening: leaning in slightly? (a) good listening (b) poor listening
- 24.True or false: “Is the bus late today?” is a closed question. (a) True (b) False
- 25.❓ Is this a clear or a vague question? “What do I do?” (a) a vague question (b) a clear question
- 26.👂 Good or poor listening: tapping on the desk? (a) poor listening (b) good listening
- 27.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 28.❓ Is this a clear or a vague question? “Should the essay be in English or Hindi?” (a) a clear question (b) a vague question
- 29.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a clear question (b) a vague question
- 30.🗨️ Helpful or unhelpful when giving feedback: being kind and honest? (a) a helpful habit (b) an unhelpful habit
- 31.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 32.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows nervousness (b) shows confidence (c) shows boredom (d) shows interest
- 33.🔍 Which is the odd one out? (a) changing the topic (b) repeating the key point (c) finishing their sentence (d) interrupting midway
- 34.True or false: “You mentioned a science club — when does it meet?” shows that you drifted off. (a) True (b) False
- 35.True or false: “a small, warm smile” usually shows interest. (a) False (b) True
- 36.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 37.📞 Polite or rude on the phone: asking “Is now okay?”? (a) a rude phone habit (b) a polite phone habit
- 38.Which of these is a sign of poor listening? (a) steady eye contact (b) summing up their point (c) asking a follow-up (d) only waiting to talk
- 39.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you drifted off. (a) True (b) False
- 40.True or false: “Thank you, I will work on that.” is a poor way to take feedback. (a) False (b) True
Answer key
- an open question
- constructive feedback
- False
- a polite phone habit
- a shaky, quiet voice
- a closed question
- formal
- a clear question
- leaning forward a little
- False
- slow breaths, feet still
- False
- “Excuse me, ma’am, …”
- the greeting
- to understand better
- stating why you called
- a poor email habit
- False
- shows confidence
- constructive feedback
- short paragraphs
- True
- good listening
- True
- a vague question
- poor listening
- the subject line
- a clear question
- a clear question
- a helpful habit
- a poor email habit
- shows nervousness
- repeating the key point
- False
- True
- a good email habit
- a polite phone habit
- only waiting to talk
- False
- False
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students