Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 59 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.True or false: “Could you show me an example of what you mean?” is a good way to take feedback. (a) False (b) True
2. 2.Which of these is a rude phone habit? (a) mumbling your name (b) saying thank you (c) stating why you called (d) asking “Is now okay?”
3. 3.True or false: “phone put away” is a sign of good listening. (a) True (b) False
4. 4.👂 Good or poor listening: phone put away? (a) poor listening (b) good listening
5. 5.True or false: “Cool, catch you later!” is an informal line. (a) True (b) False
6. 6.🔍 Which is the odd one out? (a) saying thank you (b) calling at a fair time (c) stating why you called (d) shouting into the phone
7. 7.True or false: “Thank you for this opportunity.” is a formal line. (a) True (b) False
8. 8.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) an open question (b) a closed question (c) a trick question (d) no question
9. 9.True or false: “checking your phone” is a sign of poor listening. (a) True (b) False
10. 10.Which of these is an unhelpful feedback habit? (a) speaking privately (b) being specific (c) only listing mistakes (d) being kind and honest
11. 11.🔍 Which is the odd one out? (a) a firm, short handshake (b) a calm, steady voice (c) sitting up straight (d) a blank stare
12. 12.📵 What should you do with your phone while someone talks to you? (a) keep it in your hand (b) scroll it quietly (c) text under the desk (d) put it away
13. 13.❓ Is this an open or a closed question? “What does a normal day here look like?” (a) a closed question (b) an open question
14. 14.True or false: “Thank you, I will work on that.” is a poor way to take feedback. (a) False (b) True
15. 15.Which of these is a sign of good listening? (a) steady eye contact (b) staring out the window (c) tapping on the desk (d) interrupting midway
16. 16.🔍 Which is the odd one out? (a) a firm, short handshake (b) sitting up straight (c) relaxed open hands (d) leaning forward a little
17. 17.🔍 Which is the odd one out? (a) bringing up old errors (b) talking about the work (c) being specific (d) giving one clear tip
18. 18.Which of these is a sign of good listening? (a) staring out the window (b) only waiting to talk (c) repeating the key point (d) yawning loudly
19. 19.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) no subject line (d) ALL CAPITAL LETTERS
20. 20.True or false: “Did you enjoy the trip?” is a closed question. (a) False (b) True
21. 21.Which of these is a polite phone habit? (a) hanging up suddenly (b) saying thank you (c) not saying who you are (d) shouting into the phone
22. 22.🗨️ Is this constructive or unhelpful feedback? “The poster looks neat; a bigger title would help people at the back.” (a) unhelpful feedback (b) constructive feedback
23. 23.🎩 Formal or informal tone for a scholarship interview? (a) informal (b) formal
24. 24.🎩 Which is the formal way to say “Thanks a ton!”? (a) “Tysm!!” (b) “Ta!” (c) “Thank you very much.” (d) “Thx!”
25. 25.Which of these usually shows nervousness? (a) a blank stare (b) nodding at key points (c) relaxed open hands (d) biting your nails
26. 26.📞 You call a school office to ask about admission. What do you say first? (a) “Who is this?” (b) “Hello? Hello?” (c) “Tell me the fees.” (d) a greeting and your name
27. 27.True or false: “Let me check I have it: two copies and one photo.” shows that you listened. (a) False (b) True
28. 28.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you drifted off. (a) True (b) False
29. 29.Which of these is a rude phone habit? (a) saying thank you (b) saying your name (c) not saying who you are (d) speaking clearly
30. 30.True or false: “speaking clearly” is a rude phone habit. (a) False (b) True
31. 31.🔍 Which is the odd one out? (a) yawning loudly (b) changing the topic (c) interrupting midway (d) repeating the key point
32. 32.🎩 Formal or informal tone for a phone call to a hospital reception? (a) formal (b) informal
33. 33.True or false: planning a picnic with friends needs a formal tone. (a) False (b) True
34. 34.🎩 Which is the formal way to say “No idea.”? (a) “Dunno.” (b) “I am not sure.” (c) “No clue, man.” (d) “Who knows?”
35. 35.🙂 A gentle smile when you meet the panel shows… (a) anger (b) fear (c) boredom (d) warmth and confidence
36. 36.Which of these is a helpful feedback habit? (a) starting with a positive (b) bringing up old errors (c) mocking the person (d) only listing mistakes
37. 37.True or false: “Should the essay be in English or Hindi?” is a vague question. (a) False (b) True
38. 38.🗨️ Is this a good or a poor way to take feedback? “Thanks for telling me. Which part was hardest to follow?” (a) a poor response (b) a good response
39. 39.True or false: “yawning” usually shows confidence. (a) True (b) False
40. 40.True or false: “eyes on the speaker” usually shows boredom. (a) False (b) True

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students