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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 71 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.🔍 Which is the odd one out? (a) slumping in the chair (b) checking the clock (c) a shaky, quiet voice (d) a blank stare
  2. 2.True or false: “Is the bus late today?” is a closed question. (a) True (b) False
  3. 3.Which of these usually shows nervousness? (a) a calm, steady voice (b) a small, warm smile (c) a shaky, quiet voice (d) checking the clock
  4. 4.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a long story (b) an open question (c) a riddle (d) a closed question
  5. 5.True or false: “Yeah, yeah, I know all that already.” shows that you drifted off. (a) True (b) False
  6. 6.👀 Where should your eyes be when an interviewer asks a question? (a) on your phone (b) on the ceiling (c) on the interviewer (d) on the floor
  7. 7.❓ Is this a clear or a vague question? “What about, you know, that?” (a) a vague question (b) a clear question
  8. 8.🎯 Before asking a question in class, what helps most? (a) ask during a test (b) speak very fast (c) ask five at once (d) know what you need
  9. 9.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
  10. 10.True or false: “asking a follow-up” is a sign of good listening. (a) True (b) False
  11. 11.True or false: “Anything I should know, maybe?” is a vague question. (a) True (b) False
  12. 12.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a vague question (b) a clear question
  13. 13.True or false: “interrupting midway” is a sign of poor listening. (a) True (b) False
  14. 14.💬 Is this a formal or an informal line? “Could you kindly share the details?” (a) a formal line (b) an informal line
  15. 15.👂 What does this reply show? “That sounds hard. What did you do next?” (a) shows you drifted off (b) shows you listened
  16. 16.True or false: “only waiting to talk” is a sign of good listening. (a) False (b) True
  17. 17.📞 Polite or rude on the phone: calling very late? (a) a polite phone habit (b) a rude phone habit
  18. 18.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) a silly email ID (d) naming the attachment
  19. 19.Which of these is a sign of good listening? (a) interrupting midway (b) waiting for a pause (c) only waiting to talk (d) finishing their sentence
  20. 20.🗨️ Helpful or unhelpful when giving feedback: vague praise only? (a) an unhelpful habit (b) a helpful habit
  21. 21.True or false: “You mentioned a science club — when does it meet?” shows that you drifted off. (a) True (b) False
  22. 22.👂 Good or poor listening: taking short notes? (a) poor listening (b) good listening
  23. 23.📞 In a polite phone call, which comes first: thank and say goodbye or ask your question? (a) thank and say goodbye (b) ask your question
  24. 24.❓ Is this an open or a closed question? “Did you enjoy the trip?” (a) an open question (b) a closed question
  25. 25.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a clear question (b) a vague question
  26. 26.True or false: “I am writing to apply for the role.” is an informal line. (a) True (b) False
  27. 27.❓ Is this a clear or a vague question? “Can you explain everything again?” (a) a vague question (b) a clear question
  28. 28.🧍 What does this signal usually show: relaxed open hands? (a) shows interest (b) shows confidence (c) shows nervousness (d) shows boredom
  29. 29.🔍 Which is the odd one out? (a) phone put away (b) finishing their sentence (c) yawning loudly (d) only waiting to talk
  30. 30.🔍 Which is the odd one out? (a) calling very late (b) mumbling your name (c) asking “Is now okay?” (d) chatting to others
  31. 31.🕘 A good time to call an office is usually… (a) on a holiday (b) during working hours (c) late at night (d) very early morning
  32. 32.Which of these is a sign of poor listening? (a) summing up their point (b) finishing their sentence (c) asking a follow-up (d) steady eye contact
  33. 33.👂 Good or poor listening: only waiting to talk? (a) good listening (b) poor listening
  34. 34.Which of these is a sign of poor listening? (a) summing up their point (b) interrupting midway (c) asking a follow-up (d) leaning in slightly
  35. 35.🔍 Which is the odd one out? (a) eating while talking (b) saying your name (c) mumbling your name (d) shouting into the phone
  36. 36.❓ Is this a clear or a vague question? “Huh? The stuff for tomorrow?” (a) a vague question (b) a clear question
  37. 37.📞 Polite or rude on the phone: mumbling your name? (a) a rude phone habit (b) a polite phone habit
  38. 38.❓ Is this an open or a closed question? “Is the bus late today?” (a) a closed question (b) an open question
  39. 39.Which of these is a sign of poor listening? (a) taking short notes (b) summing up their point (c) phone put away (d) staring out the window
  40. 40.True or false: “Why did you even try this?” is unhelpful feedback. (a) False (b) True

Answer key

  1. a shaky, quiet voice
  2. True
  3. a shaky, quiet voice
  4. a closed question
  5. True
  6. on the interviewer
  7. a vague question
  8. know what you need
  9. that a file is attached
  10. True
  11. True
  12. a vague question
  13. True
  14. a formal line
  15. shows you listened
  16. False
  17. a rude phone habit
  18. naming the attachment
  19. waiting for a pause
  20. an unhelpful habit
  21. False
  22. good listening
  23. ask your question
  24. a closed question
  25. a clear question
  26. False
  27. a vague question
  28. shows confidence
  29. phone put away
  30. asking “Is now okay?”
  31. during working hours
  32. finishing their sentence
  33. poor listening
  34. interrupting midway
  35. saying your name
  36. a vague question
  37. a rude phone habit
  38. a closed question
  39. staring out the window
  40. True

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students