Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.Which of these is a rude phone habit? (a) not saying who you are (b) saying your name (c) greeting first (d) noting key details
- 2.True or false: “What would you change about the event?” is a closed question. (a) False (b) True
- 3.❓ Is this an open or a closed question? “Is the bus late today?” (a) an open question (b) a closed question
- 4.🗨️ Is this constructive or unhelpful feedback? “Anyone could do better than that.” (a) unhelpful feedback (b) constructive feedback
- 5.📞 In a polite phone call, which comes first: greet and say your name or say why you are calling? (a) greet and say your name (b) say why you are calling
- 6.Which of these is a rude phone habit? (a) speaking clearly (b) saying thank you (c) greeting first (d) eating while talking
- 7.🔍 Which is the odd one out? (a) sitting up straight (b) relaxed open hands (c) eyes on the speaker (d) a firm, short handshake
- 8.👂 What does this reply show? “Anyway, let me tell you about my weekend.” (a) shows you drifted off (b) shows you listened
- 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 10.True or false: a scholarship interview needs an informal tone. (a) False (b) True
- 11.📞 Polite or rude on the phone: speaking clearly? (a) a rude phone habit (b) a polite phone habit
- 12.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) forgetting the file (d) signing with your name
- 13.🧍 What does this signal usually show: sitting up straight? (a) shows confidence (b) shows boredom (c) shows nervousness (d) shows interest
- 14.🗨️ Helpful or unhelpful when giving feedback: talking about the work? (a) a helpful habit (b) an unhelpful habit
- 15.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
- 16.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
- 17.True or false: “Did you enjoy the trip?” is an open question. (a) True (b) False
- 18.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 19.👂 What does this reply show? “Yeah, yeah, I know all that already.” (a) shows you listened (b) shows you drifted off
- 20.🧍 What does this signal usually show: checking the clock? (a) shows nervousness (b) shows confidence (c) shows interest (d) shows boredom
- 21.True or false: “nodding now and then” is a sign of good listening. (a) False (b) True
- 22.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
- 23.🪑 Which sitting posture suits an interview? (a) leaning far back (b) upright, feet flat (c) slumped sideways (d) one leg on the chair
- 24.🧍 What does this signal usually show: a blank stare? (a) shows nervousness (b) shows interest (c) shows confidence (d) shows boredom
- 25.True or false: “yawning loudly” is a sign of poor listening. (a) True (b) False
- 26.📞 In a polite phone call, which comes first: thank and say goodbye or ask your question? (a) thank and say goodbye (b) ask your question
- 27.📞 In a polite phone call, which comes first: note the answer or greet and say your name? (a) note the answer (b) greet and say your name
- 28.🗨️ Helpful or unhelpful when giving feedback: starting with a positive? (a) an unhelpful habit (b) a helpful habit
- 29.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 30.📞 In a polite phone call, which comes first: ask your question or greet and say your name? (a) ask your question (b) greet and say your name
- 31.❓ Is this a clear or a vague question? “Should the essay be in English or Hindi?” (a) a vague question (b) a clear question
- 32.❓ Is this a clear or a vague question? “Huh? The stuff for tomorrow?” (a) a vague question (b) a clear question
- 33.🗨️ Is this constructive or unhelpful feedback? “Your opening was clear. Next time, slow down at the numbers.” (a) constructive feedback (b) unhelpful feedback
- 34.🥪 A good way to give feedback is… (a) a long lecture (b) only the mistakes (c) only praise (d) one good point, one tip
- 35.True or false: “The poster looks neat; a bigger title would help people at the back.” is constructive feedback. (a) True (b) False
- 36.👂 Good or poor listening: repeating the key point? (a) good listening (b) poor listening
- 37.True or false: a voice note to your old school friend needs an informal tone. (a) False (b) True
- 38.🔍 Which is the odd one out? (a) repeating the key point (b) yawning loudly (c) interrupting midway (d) checking your phone
- 39.Which of these is a polite phone habit? (a) hanging up suddenly (b) speaking clearly (c) not saying who you are (d) shouting into the phone
- 40.Which of these usually shows confidence? (a) nodding at key points (b) slumping in the chair (c) sitting up straight (d) biting your nails
Answer key
- not saying who you are
- False
- a closed question
- unhelpful feedback
- greet and say your name
- eating while talking
- eyes on the speaker
- shows you drifted off
- the subject line
- False
- a polite phone habit
- signing with your name
- shows confidence
- a helpful habit
- note the answer
- sum up the email
- False
- the subject line
- shows you drifted off
- shows boredom
- True
- the subject line
- upright, feet flat
- shows boredom
- True
- ask your question
- greet and say your name
- a helpful habit
- the greeting
- greet and say your name
- a clear question
- a vague question
- constructive feedback
- one good point, one tip
- True
- good listening
- True
- repeating the key point
- speaking clearly
- sitting up straight
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students