← Part 1 test: communication skills lesson New set →

Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 76 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a rude phone habit? (a) not saying who you are (b) saying your name (c) greeting first (d) noting key details
  2. 2.True or false: “What would you change about the event?” is a closed question. (a) False (b) True
  3. 3.❓ Is this an open or a closed question? “Is the bus late today?” (a) an open question (b) a closed question
  4. 4.🗨️ Is this constructive or unhelpful feedback? “Anyone could do better than that.” (a) unhelpful feedback (b) constructive feedback
  5. 5.📞 In a polite phone call, which comes first: greet and say your name or say why you are calling? (a) greet and say your name (b) say why you are calling
  6. 6.Which of these is a rude phone habit? (a) speaking clearly (b) saying thank you (c) greeting first (d) eating while talking
  7. 7.🔍 Which is the odd one out? (a) sitting up straight (b) relaxed open hands (c) eyes on the speaker (d) a firm, short handshake
  8. 8.👂 What does this reply show? “Anyway, let me tell you about my weekend.” (a) shows you drifted off (b) shows you listened
  9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  10. 10.True or false: a scholarship interview needs an informal tone. (a) False (b) True
  11. 11.📞 Polite or rude on the phone: speaking clearly? (a) a rude phone habit (b) a polite phone habit
  12. 12.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) forgetting the file (d) signing with your name
  13. 13.🧍 What does this signal usually show: sitting up straight? (a) shows confidence (b) shows boredom (c) shows nervousness (d) shows interest
  14. 14.🗨️ Helpful or unhelpful when giving feedback: talking about the work? (a) a helpful habit (b) an unhelpful habit
  15. 15.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
  16. 16.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
  17. 17.True or false: “Did you enjoy the trip?” is an open question. (a) True (b) False
  18. 18.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  19. 19.👂 What does this reply show? “Yeah, yeah, I know all that already.” (a) shows you listened (b) shows you drifted off
  20. 20.🧍 What does this signal usually show: checking the clock? (a) shows nervousness (b) shows confidence (c) shows interest (d) shows boredom
  21. 21.True or false: “nodding now and then” is a sign of good listening. (a) False (b) True
  22. 22.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  23. 23.🪑 Which sitting posture suits an interview? (a) leaning far back (b) upright, feet flat (c) slumped sideways (d) one leg on the chair
  24. 24.🧍 What does this signal usually show: a blank stare? (a) shows nervousness (b) shows interest (c) shows confidence (d) shows boredom
  25. 25.True or false: “yawning loudly” is a sign of poor listening. (a) True (b) False
  26. 26.📞 In a polite phone call, which comes first: thank and say goodbye or ask your question? (a) thank and say goodbye (b) ask your question
  27. 27.📞 In a polite phone call, which comes first: note the answer or greet and say your name? (a) note the answer (b) greet and say your name
  28. 28.🗨️ Helpful or unhelpful when giving feedback: starting with a positive? (a) an unhelpful habit (b) a helpful habit
  29. 29.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  30. 30.📞 In a polite phone call, which comes first: ask your question or greet and say your name? (a) ask your question (b) greet and say your name
  31. 31.❓ Is this a clear or a vague question? “Should the essay be in English or Hindi?” (a) a vague question (b) a clear question
  32. 32.❓ Is this a clear or a vague question? “Huh? The stuff for tomorrow?” (a) a vague question (b) a clear question
  33. 33.🗨️ Is this constructive or unhelpful feedback? “Your opening was clear. Next time, slow down at the numbers.” (a) constructive feedback (b) unhelpful feedback
  34. 34.🥪 A good way to give feedback is… (a) a long lecture (b) only the mistakes (c) only praise (d) one good point, one tip
  35. 35.True or false: “The poster looks neat; a bigger title would help people at the back.” is constructive feedback. (a) True (b) False
  36. 36.👂 Good or poor listening: repeating the key point? (a) good listening (b) poor listening
  37. 37.True or false: a voice note to your old school friend needs an informal tone. (a) False (b) True
  38. 38.🔍 Which is the odd one out? (a) repeating the key point (b) yawning loudly (c) interrupting midway (d) checking your phone
  39. 39.Which of these is a polite phone habit? (a) hanging up suddenly (b) speaking clearly (c) not saying who you are (d) shouting into the phone
  40. 40.Which of these usually shows confidence? (a) nodding at key points (b) slumping in the chair (c) sitting up straight (d) biting your nails

Answer key

  1. not saying who you are
  2. False
  3. a closed question
  4. unhelpful feedback
  5. greet and say your name
  6. eating while talking
  7. eyes on the speaker
  8. shows you drifted off
  9. the subject line
  10. False
  11. a polite phone habit
  12. signing with your name
  13. shows confidence
  14. a helpful habit
  15. note the answer
  16. sum up the email
  17. False
  18. the subject line
  19. shows you drifted off
  20. shows boredom
  21. True
  22. the subject line
  23. upright, feet flat
  24. shows boredom
  25. True
  26. ask your question
  27. greet and say your name
  28. a helpful habit
  29. the greeting
  30. greet and say your name
  31. a clear question
  32. a vague question
  33. constructive feedback
  34. one good point, one tip
  35. True
  36. good listening
  37. True
  38. repeating the key point
  39. speaking clearly
  40. sitting up straight

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students