← Part 1 test: communication skills lesson New set →

Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 78 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a polite phone habit? (a) eating while talking (b) chatting to others (c) saying your name (d) mumbling your name
  2. 2.Which of these is a rude phone habit? (a) saying your name (b) calling at a fair time (c) asking “Is now okay?” (d) not saying who you are
  3. 3.🤝 A friend is telling you about a problem. What should you NOT do? (a) interrupt with advice (b) nod and listen (c) ask how they feel (d) let them finish
  4. 4.👂 What does this reply show? “You mentioned a science club — when does it meet?” (a) shows you listened (b) shows you drifted off
  5. 5.Which of these is a polite phone habit? (a) eating while talking (b) chatting to others (c) calling very late (d) calling at a fair time
  6. 6.Which of these is a helpful feedback habit? (a) speaking privately (b) shouting it in public (c) vague praise only (d) only listing mistakes
  7. 7.👂 What does this reply show? “You said the library opens at 9. Is that on Saturdays too?” (a) shows you drifted off (b) shows you listened
  8. 8.🗨️ Is this a good or a poor way to take feedback? “That makes sense. I did rush the ending.” (a) a poor response (b) a good response
  9. 9.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  10. 10.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
  11. 11.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
  12. 12.💬 Is this a formal or an informal line? “I would be grateful for your guidance.” (a) an informal line (b) a formal line
  13. 13.🎩 Formal or informal tone for speaking to a panel of judges? (a) formal (b) informal
  14. 14.True or false: talking to your new supervisor on day one needs a formal tone. (a) False (b) True
  15. 15.📞 Polite or rude on the phone: calling very late? (a) a polite phone habit (b) a rude phone habit
  16. 16.Which of these is a poor email habit? (a) checking spelling (b) text-message spelling (c) a polite greeting (d) a clear subject line
  17. 17.🎩 Formal or informal tone for chatting with classmates at lunch? (a) formal (b) informal
  18. 18.True or false: “asking a follow-up” is a sign of good listening. (a) False (b) True
  19. 19.🔍 Which is the odd one out? (a) eyes on the speaker (b) leaning forward a little (c) nodding at key points (d) a calm, steady voice
  20. 20.🙂 A gentle smile when you meet the panel shows… (a) warmth and confidence (b) anger (c) boredom (d) fear
  21. 21.True or false: “Is the bus late today?” is an open question. (a) True (b) False
  22. 22.True or false: “Did you enjoy the trip?” is a closed question. (a) True (b) False
  23. 23.📞 In a polite phone call, which comes first: thank and say goodbye or say why you are calling? (a) thank and say goodbye (b) say why you are calling
  24. 24.True or false: “What does a normal day here look like?” is a closed question. (a) True (b) False
  25. 25.True or false: “Fine. I will never try again.” is a good way to take feedback. (a) True (b) False
  26. 26.True or false: “chatting to others” is a rude phone habit. (a) False (b) True
  27. 27.🙏 After you get an answer, what is a good habit? (a) walk off silently (b) roll your eyes (c) ask it again (d) say thank you
  28. 28.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
  29. 29.🧍 What does this signal usually show: a calm, steady voice? (a) shows interest (b) shows boredom (c) shows confidence (d) shows nervousness
  30. 30.🔍 Which is the odd one out? (a) nodding at key points (b) a shaky, quiet voice (c) shaking your leg (d) touching your face a lot
  31. 31.🗨️ Helpful or unhelpful when giving feedback: speaking privately? (a) an unhelpful habit (b) a helpful habit
  32. 32.👂 What does this reply show? “Wait, who are we talking about again?” (a) shows you drifted off (b) shows you listened
  33. 33.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  34. 34.Which of these is a good email habit? (a) a polite greeting (b) no name at the end (c) one huge paragraph (d) ALL CAPITAL LETTERS
  35. 35.True or false: “Good effort on the report — check the spelling on page 2.” is constructive feedback. (a) True (b) False
  36. 36.💬 Is this a formal or an informal line? “Gonna be late, sorry!” (a) a formal line (b) an informal line
  37. 37.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  38. 38.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) ask a friend next week (b) say nothing (c) guess and start (d) repeat the key points
  39. 39.True or false: “staring out the window” is a sign of good listening. (a) False (b) True
  40. 40.👂 Good or poor listening: finishing their sentence? (a) good listening (b) poor listening

Answer key

  1. saying your name
  2. not saying who you are
  3. interrupt with advice
  4. shows you listened
  5. calling at a fair time
  6. speaking privately
  7. shows you listened
  8. a good response
  9. a poor email habit
  10. that a file is attached
  11. sum up the email
  12. a formal line
  13. formal
  14. True
  15. a rude phone habit
  16. text-message spelling
  17. informal
  18. True
  19. a calm, steady voice
  20. warmth and confidence
  21. False
  22. True
  23. say why you are calling
  24. False
  25. False
  26. True
  27. say thank you
  28. note the answer
  29. shows confidence
  30. nodding at key points
  31. a helpful habit
  32. shows you drifted off
  33. the greeting
  34. a polite greeting
  35. True
  36. an informal line
  37. the main message
  38. repeat the key points
  39. False
  40. poor listening

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students