Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.Which of these is a polite phone habit? (a) eating while talking (b) chatting to others (c) saying your name (d) mumbling your name
- 2.Which of these is a rude phone habit? (a) saying your name (b) calling at a fair time (c) asking “Is now okay?” (d) not saying who you are
- 3.🤝 A friend is telling you about a problem. What should you NOT do? (a) interrupt with advice (b) nod and listen (c) ask how they feel (d) let them finish
- 4.👂 What does this reply show? “You mentioned a science club — when does it meet?” (a) shows you listened (b) shows you drifted off
- 5.Which of these is a polite phone habit? (a) eating while talking (b) chatting to others (c) calling very late (d) calling at a fair time
- 6.Which of these is a helpful feedback habit? (a) speaking privately (b) shouting it in public (c) vague praise only (d) only listing mistakes
- 7.👂 What does this reply show? “You said the library opens at 9. Is that on Saturdays too?” (a) shows you drifted off (b) shows you listened
- 8.🗨️ Is this a good or a poor way to take feedback? “That makes sense. I did rush the ending.” (a) a poor response (b) a good response
- 9.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 10.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
- 11.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
- 12.💬 Is this a formal or an informal line? “I would be grateful for your guidance.” (a) an informal line (b) a formal line
- 13.🎩 Formal or informal tone for speaking to a panel of judges? (a) formal (b) informal
- 14.True or false: talking to your new supervisor on day one needs a formal tone. (a) False (b) True
- 15.📞 Polite or rude on the phone: calling very late? (a) a polite phone habit (b) a rude phone habit
- 16.Which of these is a poor email habit? (a) checking spelling (b) text-message spelling (c) a polite greeting (d) a clear subject line
- 17.🎩 Formal or informal tone for chatting with classmates at lunch? (a) formal (b) informal
- 18.True or false: “asking a follow-up” is a sign of good listening. (a) False (b) True
- 19.🔍 Which is the odd one out? (a) eyes on the speaker (b) leaning forward a little (c) nodding at key points (d) a calm, steady voice
- 20.🙂 A gentle smile when you meet the panel shows… (a) warmth and confidence (b) anger (c) boredom (d) fear
- 21.True or false: “Is the bus late today?” is an open question. (a) True (b) False
- 22.True or false: “Did you enjoy the trip?” is a closed question. (a) True (b) False
- 23.📞 In a polite phone call, which comes first: thank and say goodbye or say why you are calling? (a) thank and say goodbye (b) say why you are calling
- 24.True or false: “What does a normal day here look like?” is a closed question. (a) True (b) False
- 25.True or false: “Fine. I will never try again.” is a good way to take feedback. (a) True (b) False
- 26.True or false: “chatting to others” is a rude phone habit. (a) False (b) True
- 27.🙏 After you get an answer, what is a good habit? (a) walk off silently (b) roll your eyes (c) ask it again (d) say thank you
- 28.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
- 29.🧍 What does this signal usually show: a calm, steady voice? (a) shows interest (b) shows boredom (c) shows confidence (d) shows nervousness
- 30.🔍 Which is the odd one out? (a) nodding at key points (b) a shaky, quiet voice (c) shaking your leg (d) touching your face a lot
- 31.🗨️ Helpful or unhelpful when giving feedback: speaking privately? (a) an unhelpful habit (b) a helpful habit
- 32.👂 What does this reply show? “Wait, who are we talking about again?” (a) shows you drifted off (b) shows you listened
- 33.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 34.Which of these is a good email habit? (a) a polite greeting (b) no name at the end (c) one huge paragraph (d) ALL CAPITAL LETTERS
- 35.True or false: “Good effort on the report — check the spelling on page 2.” is constructive feedback. (a) True (b) False
- 36.💬 Is this a formal or an informal line? “Gonna be late, sorry!” (a) a formal line (b) an informal line
- 37.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 38.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) ask a friend next week (b) say nothing (c) guess and start (d) repeat the key points
- 39.True or false: “staring out the window” is a sign of good listening. (a) False (b) True
- 40.👂 Good or poor listening: finishing their sentence? (a) good listening (b) poor listening
Answer key
- saying your name
- not saying who you are
- interrupt with advice
- shows you listened
- calling at a fair time
- speaking privately
- shows you listened
- a good response
- a poor email habit
- that a file is attached
- sum up the email
- a formal line
- formal
- True
- a rude phone habit
- text-message spelling
- informal
- True
- a calm, steady voice
- warmth and confidence
- False
- True
- say why you are calling
- False
- False
- True
- say thank you
- note the answer
- shows confidence
- nodding at key points
- a helpful habit
- shows you drifted off
- the greeting
- a polite greeting
- True
- an informal line
- the main message
- repeat the key points
- False
- poor listening
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students