Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 84 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
2. 2.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
3. 3.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
4. 4.❓ Is this an open or a closed question? “How did your team solve the problem?” (a) an open question (b) a closed question
5. 5.❓ Is this an open or a closed question? “Is the canteen open today?” (a) an open question (b) a closed question
6. 6.True or false: “Huh? The stuff for tomorrow?” is a clear question. (a) False (b) True
7. 7.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
8. 8.😬 You notice you are talking fast and shaking your leg. What helps? (a) shake both legs (b) talk even faster (c) leave the room (d) slow breaths, feet still
9. 9.Which of these is a polite phone habit? (a) hanging up suddenly (b) calling very late (c) mumbling your name (d) noting key details
10. 10.True or false: “sitting up straight” usually shows boredom. (a) False (b) True
11. 11.🎩 Formal or informal tone for joking with your brother at home? (a) formal (b) informal
12. 12.🔍 Which is the odd one out? (a) talking about the work (b) mocking the person (c) giving one clear tip (d) speaking privately
13. 13.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
14. 14.🎩 Formal or informal tone for a call to a college office? (a) informal (b) formal
15. 15.True or false: “a calm, steady voice” usually shows confidence. (a) False (b) True
16. 16.Which of these is a helpful feedback habit? (a) talking about the work (b) shouting it in public (c) vague praise only (d) mocking the person
17. 17.Which of these is a sign of good listening? (a) checking your phone (b) phone put away (c) finishing their sentence (d) tapping on the desk
18. 18.🗨️ Is this constructive or unhelpful feedback? “That was bad.” (a) unhelpful feedback (b) constructive feedback
19. 19.🥪 A good way to give feedback is… (a) only praise (b) a long lecture (c) one good point, one tip (d) only the mistakes
20. 20.🕘 A good time to call an office is usually… (a) late at night (b) during working hours (c) on a holiday (d) very early morning
21. 21.Which of these is a polite phone habit? (a) chatting to others (b) eating while talking (c) a noisy background (d) saying your name
22. 22.🎩 Which is the formal way to write “pls”? (a) plz (b) pleeease (c) plss (d) please
23. 23.🔍 Which is the odd one out? (a) nodding now and then (b) repeating the key point (c) tapping on the desk (d) asking a follow-up
24. 24.True or false: “Could you kindly share the details?” is an informal line. (a) True (b) False
25. 25.👂 What does this reply show? “You mentioned a science club — when does it meet?” (a) shows you drifted off (b) shows you listened
26. 26.🪑 Which sitting posture suits an interview? (a) leaning far back (b) slumped sideways (c) one leg on the chair (d) upright, feet flat
27. 27.True or false: “Could you show me an example of what you mean?” is a poor way to take feedback. (a) False (b) True
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
29. 29.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) formal (b) informal
30. 30.True or false: “Well, your poster was worse.” is a poor way to take feedback. (a) True (b) False
31. 31.True or false: talking to your new supervisor on day one needs a formal tone. (a) False (b) True
32. 32.📵 What should you do with your phone while someone talks to you? (a) text under the desk (b) scroll it quietly (c) keep it in your hand (d) put it away
33. 33.👂 Good or poor listening: tapping on the desk? (a) poor listening (b) good listening
34. 34.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) naming the attachment
35. 35.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) a sensible email ID (d) checking spelling
36. 36.Which of these is an unhelpful feedback habit? (a) being specific (b) talking about the work (c) starting with a positive (d) comparing with others
37. 37.🤝 A friend is telling you about a problem. What should you NOT do? (a) interrupt with advice (b) let them finish (c) ask how they feel (d) nod and listen
38. 38.True or false: “That sounds hard. What did you do next?” shows that you drifted off. (a) True (b) False
39. 39.🧭 What decides whether you should be formal or informal? (a) your shoe size (b) who you are talking to (c) the time on the clock (d) the weather
40. 40.True or false: “You are wrong. My work was perfect.” is a good way to take feedback. (a) False (b) True

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students