Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
- 2.🗣️ Your friend asks about her speech, which had a weak ending. What do you say? (a) “It was terrible.” (b) nothing at all (c) a kind, specific tip (d) “Perfect, no notes!”
- 3.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) an open question (b) a closed question
- 4.🔍 Which is the odd one out? (a) not saying who you are (b) chatting to others (c) a noisy background (d) calling at a fair time
- 5.📳 Your phone rings during an interview. What should you have done? (a) set a fun ringtone (b) answered it (c) switched it off (d) kept it loud
- 6.Which of these usually shows nervousness? (a) a firm, short handshake (b) sitting up straight (c) relaxed open hands (d) biting your nails
- 7.True or false: “LOL, that was so funny.” is an informal line. (a) True (b) False
- 8.True or false: texting your cousin about a movie needs a formal tone. (a) True (b) False
- 9.🗨️ Is this constructive or unhelpful feedback? “The talk was well timed; try looking up from your notes more.” (a) unhelpful feedback (b) constructive feedback
- 10.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
- 11.🙂 A gentle smile when you meet the panel shows… (a) boredom (b) fear (c) anger (d) warmth and confidence
- 12.True or false: “Can I use a pencil for the diagram in Question 4?” is a vague question. (a) True (b) False
- 13.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) text-message spelling (d) a clear subject line
- 14.👂 Good or poor listening: tapping on the desk? (a) poor listening (b) good listening
- 15.Which of these is a sign of good listening? (a) steady eye contact (b) checking your phone (c) interrupting midway (d) changing the topic
- 16.⏰ When is the best time to give feedback on a classmate’s talk? (a) soon after, in private (b) a month later (c) never (d) loudly, in front of all
- 17.True or false: a birthday message to your best friend needs an informal tone. (a) False (b) True
- 18.Which of these is a sign of poor listening? (a) interrupting midway (b) nodding now and then (c) repeating the key point (d) asking a follow-up
- 19.🔒 You only need to confirm a date. Which kind of question is quickest? (a) an open question (b) a closed question (c) a riddle (d) a long story
- 20.❓ Is this a clear or a vague question? “What do I do?” (a) a vague question (b) a clear question
- 21.🔍 Which is the odd one out? (a) a small, warm smile (b) relaxed open hands (c) leaning forward a little (d) eyes on the speaker
- 22.Which of these is a sign of poor listening? (a) nodding now and then (b) yawning loudly (c) waiting for a pause (d) steady eye contact
- 23.🗨️ Is this constructive or unhelpful feedback? “Good effort on the report — check the spelling on page 2.” (a) unhelpful feedback (b) constructive feedback
- 24.🎩 Formal or informal tone for chatting with classmates at lunch? (a) formal (b) informal
- 25.💬 Is this a formal or an informal line? “LOL, that was so funny.” (a) a formal line (b) an informal line
- 26.👂 Good or poor listening: yawning loudly? (a) good listening (b) poor listening
- 27.❓ Is this an open or a closed question? “Is the form free?” (a) a closed question (b) an open question
- 28.👂 Good or poor listening: changing the topic? (a) poor listening (b) good listening
- 29.✋ Where should your hands be while sitting in an interview? (a) in your pockets (b) behind your head (c) resting in your lap (d) fiddling with a pen
- 30.Which of these usually shows nervousness? (a) sitting up straight (b) a blank stare (c) a shaky, quiet voice (d) checking the clock
- 31.True or false: “So, like, what about the thing?” is a clear question. (a) False (b) True
- 32.❓ Is this a clear or a vague question? “Can I use a pencil for the diagram in Question 4?” (a) a vague question (b) a clear question
- 33.Which of these usually shows interest? (a) a small, warm smile (b) sitting up straight (c) relaxed open hands (d) biting your nails
- 34.Which of these usually shows confidence? (a) a blank stare (b) sitting up straight (c) leaning forward a little (d) checking the clock
- 35.True or false: “Fine. I will never try again.” is a good way to take feedback. (a) True (b) False
- 36.True or false: a family group chat about dinner needs an informal tone. (a) True (b) False
- 37.📞 Polite or rude on the phone: stating why you called? (a) a rude phone habit (b) a polite phone habit
- 38.Which of these usually shows confidence? (a) checking the clock (b) a firm, short handshake (c) a small, warm smile (d) eyes on the speaker
- 39.💬 Is this a formal or an informal line? “I would be grateful for your guidance.” (a) a formal line (b) an informal line
- 40.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
Answer key
- after a few working days
- a kind, specific tip
- a closed question
- calling at a fair time
- switched it off
- biting your nails
- True
- False
- constructive feedback
- read it once more
- warmth and confidence
- False
- a clear subject line
- poor listening
- steady eye contact
- soon after, in private
- True
- interrupting midway
- a closed question
- a vague question
- relaxed open hands
- yawning loudly
- constructive feedback
- informal
- an informal line
- poor listening
- a closed question
- poor listening
- resting in your lap
- a shaky, quiet voice
- False
- a clear question
- a small, warm smile
- sitting up straight
- False
- True
- a polite phone habit
- a firm, short handshake
- a formal line
- a good email habit
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students