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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 86 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
  2. 2.🗣️ Your friend asks about her speech, which had a weak ending. What do you say? (a) “It was terrible.” (b) nothing at all (c) a kind, specific tip (d) “Perfect, no notes!”
  3. 3.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) an open question (b) a closed question
  4. 4.🔍 Which is the odd one out? (a) not saying who you are (b) chatting to others (c) a noisy background (d) calling at a fair time
  5. 5.📳 Your phone rings during an interview. What should you have done? (a) set a fun ringtone (b) answered it (c) switched it off (d) kept it loud
  6. 6.Which of these usually shows nervousness? (a) a firm, short handshake (b) sitting up straight (c) relaxed open hands (d) biting your nails
  7. 7.True or false: “LOL, that was so funny.” is an informal line. (a) True (b) False
  8. 8.True or false: texting your cousin about a movie needs a formal tone. (a) True (b) False
  9. 9.🗨️ Is this constructive or unhelpful feedback? “The talk was well timed; try looking up from your notes more.” (a) unhelpful feedback (b) constructive feedback
  10. 10.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
  11. 11.🙂 A gentle smile when you meet the panel shows… (a) boredom (b) fear (c) anger (d) warmth and confidence
  12. 12.True or false: “Can I use a pencil for the diagram in Question 4?” is a vague question. (a) True (b) False
  13. 13.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) text-message spelling (d) a clear subject line
  14. 14.👂 Good or poor listening: tapping on the desk? (a) poor listening (b) good listening
  15. 15.Which of these is a sign of good listening? (a) steady eye contact (b) checking your phone (c) interrupting midway (d) changing the topic
  16. 16.⏰ When is the best time to give feedback on a classmate’s talk? (a) soon after, in private (b) a month later (c) never (d) loudly, in front of all
  17. 17.True or false: a birthday message to your best friend needs an informal tone. (a) False (b) True
  18. 18.Which of these is a sign of poor listening? (a) interrupting midway (b) nodding now and then (c) repeating the key point (d) asking a follow-up
  19. 19.🔒 You only need to confirm a date. Which kind of question is quickest? (a) an open question (b) a closed question (c) a riddle (d) a long story
  20. 20.❓ Is this a clear or a vague question? “What do I do?” (a) a vague question (b) a clear question
  21. 21.🔍 Which is the odd one out? (a) a small, warm smile (b) relaxed open hands (c) leaning forward a little (d) eyes on the speaker
  22. 22.Which of these is a sign of poor listening? (a) nodding now and then (b) yawning loudly (c) waiting for a pause (d) steady eye contact
  23. 23.🗨️ Is this constructive or unhelpful feedback? “Good effort on the report — check the spelling on page 2.” (a) unhelpful feedback (b) constructive feedback
  24. 24.🎩 Formal or informal tone for chatting with classmates at lunch? (a) formal (b) informal
  25. 25.💬 Is this a formal or an informal line? “LOL, that was so funny.” (a) a formal line (b) an informal line
  26. 26.👂 Good or poor listening: yawning loudly? (a) good listening (b) poor listening
  27. 27.❓ Is this an open or a closed question? “Is the form free?” (a) a closed question (b) an open question
  28. 28.👂 Good or poor listening: changing the topic? (a) poor listening (b) good listening
  29. 29.✋ Where should your hands be while sitting in an interview? (a) in your pockets (b) behind your head (c) resting in your lap (d) fiddling with a pen
  30. 30.Which of these usually shows nervousness? (a) sitting up straight (b) a blank stare (c) a shaky, quiet voice (d) checking the clock
  31. 31.True or false: “So, like, what about the thing?” is a clear question. (a) False (b) True
  32. 32.❓ Is this a clear or a vague question? “Can I use a pencil for the diagram in Question 4?” (a) a vague question (b) a clear question
  33. 33.Which of these usually shows interest? (a) a small, warm smile (b) sitting up straight (c) relaxed open hands (d) biting your nails
  34. 34.Which of these usually shows confidence? (a) a blank stare (b) sitting up straight (c) leaning forward a little (d) checking the clock
  35. 35.True or false: “Fine. I will never try again.” is a good way to take feedback. (a) True (b) False
  36. 36.True or false: a family group chat about dinner needs an informal tone. (a) True (b) False
  37. 37.📞 Polite or rude on the phone: stating why you called? (a) a rude phone habit (b) a polite phone habit
  38. 38.Which of these usually shows confidence? (a) checking the clock (b) a firm, short handshake (c) a small, warm smile (d) eyes on the speaker
  39. 39.💬 Is this a formal or an informal line? “I would be grateful for your guidance.” (a) a formal line (b) an informal line
  40. 40.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit

Answer key

  1. after a few working days
  2. a kind, specific tip
  3. a closed question
  4. calling at a fair time
  5. switched it off
  6. biting your nails
  7. True
  8. False
  9. constructive feedback
  10. read it once more
  11. warmth and confidence
  12. False
  13. a clear subject line
  14. poor listening
  15. steady eye contact
  16. soon after, in private
  17. True
  18. interrupting midway
  19. a closed question
  20. a vague question
  21. relaxed open hands
  22. yawning loudly
  23. constructive feedback
  24. informal
  25. an informal line
  26. poor listening
  27. a closed question
  28. poor listening
  29. resting in your lap
  30. a shaky, quiet voice
  31. False
  32. a clear question
  33. a small, warm smile
  34. sitting up straight
  35. False
  36. True
  37. a polite phone habit
  38. a firm, short handshake
  39. a formal line
  40. a good email habit

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students