Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 90 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.🔍 Which is the odd one out? (a) saying your name (b) noting key details (c) shouting into the phone (d) calling at a fair time
2. 2.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) guess and start (b) ask a friend next week (c) repeat the key points (d) say nothing
3. 3.👂 Good or poor listening: phone put away? (a) good listening (b) poor listening
4. 4.📞 Polite or rude on the phone: chatting to others? (a) a rude phone habit (b) a polite phone habit
5. 5.True or false: “interrupting midway” is a sign of poor listening. (a) True (b) False
6. 6.🎩 Formal or informal tone for a voice note to your old school friend? (a) formal (b) informal
7. 7.🧍 What does this signal usually show: yawning? (a) shows nervousness (b) shows interest (c) shows confidence (d) shows boredom
8. 8.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) a polite greeting (d) forgetting the file
9. 9.True or false: “I liked your idea. Maybe we can test it on a small group first.” is constructive feedback. (a) False (b) True
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
11. 11.😬 You notice you are talking fast and shaking your leg. What helps? (a) slow breaths, feet still (b) shake both legs (c) talk even faster (d) leave the room
12. 12.🔍 Which is the odd one out? (a) repeating the key point (b) asking a follow-up (c) checking your phone (d) summing up their point
13. 13.🔍 Which is the odd one out? (a) mocking the person (b) vague praise only (c) bringing up old errors (d) starting with a positive
14. 14.Which of these is a sign of good listening? (a) tapping on the desk (b) staring out the window (c) checking your phone (d) phone put away
15. 15.🔍 Which is the odd one out? (a) noting key details (b) not saying who you are (c) greeting first (d) saying your name
16. 16.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
17. 17.💬 Is this a formal or an informal line? “I am writing to apply for the role.” (a) a formal line (b) an informal line
18. 18.🧍 What does this signal usually show: relaxed open hands? (a) shows confidence (b) shows nervousness (c) shows boredom (d) shows interest
19. 19.🎩 Formal or informal tone for a letter to the bank manager? (a) informal (b) formal
20. 20.True or false: “No worries, bro.” is a formal line. (a) False (b) True
21. 21.📞 Polite or rude on the phone: stating why you called? (a) a polite phone habit (b) a rude phone habit
22. 22.True or false: a scholarship interview needs an informal tone. (a) True (b) False
23. 23.Which of these is a sign of poor listening? (a) taking short notes (b) finishing their sentence (c) leaning in slightly (d) waiting for a pause
24. 24.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
25. 25.🔍 Which is the odd one out? (a) checking the clock (b) slumping in the chair (c) yawning (d) sitting up straight
26. 26.👂 What does this reply show? “Let me check I have it: two copies and one photo.” (a) shows you drifted off (b) shows you listened
27. 27.🔍 Which is the odd one out? (a) being specific (b) talking about the work (c) giving one clear tip (d) only listing mistakes
28. 28.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) forgetting the file (d) a sensible email ID
29. 29.True or false: “Could you explain step 3 of the experiment again?” is a clear question. (a) False (b) True
30. 30.📞 You call a school office to ask about admission. What do you say first? (a) “Who is this?” (b) “Tell me the fees.” (c) “Hello? Hello?” (d) a greeting and your name
31. 31.Which of these is a polite phone habit? (a) a noisy background (b) mumbling your name (c) noting key details (d) not saying who you are
32. 32.🧍 What does this signal usually show: a calm, steady voice? (a) shows boredom (b) shows nervousness (c) shows interest (d) shows confidence
33. 33.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a clear subject line
34. 34.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
35. 35.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
36. 36.True or false: “Anything I should know, maybe?” is a clear question. (a) True (b) False
37. 37.🧍 What does this signal usually show: eyes on the speaker? (a) shows confidence (b) shows boredom (c) shows nervousness (d) shows interest
38. 38.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
39. 39.🧍 What does this signal usually show: checking the clock? (a) shows nervousness (b) shows interest (c) shows boredom (d) shows confidence
40. 40.Which of these is an unhelpful feedback habit? (a) mocking the person (b) being specific (c) giving one clear tip (d) speaking privately

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