Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 99 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
2. 2.True or false: “only waiting to talk” is a sign of good listening. (a) True (b) False
3. 3.☝️ How many questions should you pack into one sentence? (a) one (b) three (c) five (d) as many as fit
4. 4.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
5. 5.True or false: “Could you show me an example of what you mean?” is a good way to take feedback. (a) True (b) False
6. 6.❓ Why do good listeners ask follow-up questions? (a) to understand better (b) to show off (c) to change the topic (d) to end the talk
7. 7.Which of these is a sign of good listening? (a) nodding now and then (b) yawning loudly (c) tapping on the desk (d) only waiting to talk
8. 8.❓ Is this an open or a closed question? “Have you finished the book?” (a) a closed question (b) an open question
9. 9.Which of these is a sign of poor listening? (a) repeating the key point (b) nodding now and then (c) waiting for a pause (d) staring out the window
10. 10.🔍 Which is the odd one out? (a) eyes on the speaker (b) a calm, steady voice (c) a firm, short handshake (d) sitting up straight
11. 11.🎤 An interviewer says your answer was too long. What is best? (a) thank them and shorten (b) repeat the answer (c) argue with them (d) stop talking fully
12. 12.True or false: “taking short notes” is a sign of poor listening. (a) True (b) False
13. 13.True or false: “What did you enjoy most about the trip?” is an open question. (a) False (b) True
14. 14.🧍 What does this signal usually show: shaking your leg? (a) shows interest (b) shows boredom (c) shows nervousness (d) shows confidence
15. 15.❓ Is this a clear or a vague question? “Could you explain step 3 of the experiment again?” (a) a vague question (b) a clear question
16. 16.🗨️ Is this constructive or unhelpful feedback? “Anyone could do better than that.” (a) constructive feedback (b) unhelpful feedback
17. 17.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
18. 18.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
19. 19.Which of these usually shows nervousness? (a) slumping in the chair (b) checking the clock (c) touching your face a lot (d) yawning
20. 20.Which of these usually shows boredom? (a) leaning forward a little (b) checking the clock (c) eyes on the speaker (d) nodding at key points
21. 21.True or false: “Why did you even try this?” is unhelpful feedback. (a) True (b) False
22. 22.🔍 Which is the odd one out? (a) staring out the window (b) waiting for a pause (c) checking your phone (d) tapping on the desk
23. 23.True or false: “eating while talking” is a rude phone habit. (a) True (b) False
24. 24.True or false: “Is the canteen open today?” is an open question. (a) False (b) True
25. 25.True or false: “I liked your idea. Maybe we can test it on a small group first.” is constructive feedback. (a) True (b) False
26. 26.True or false: “Hmm, okay, whatever you said.” shows that you listened. (a) False (b) True
27. 27.💬 Is this a formal or an informal line? “Could you kindly share the details?” (a) a formal line (b) an informal line
28. 28.True or false: “eyes on the speaker” usually shows nervousness. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) checking spelling (d) emojis to a principal
30. 30.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
31. 31.Which of these is a rude phone habit? (a) saying your name (b) eating while talking (c) greeting first (d) asking “Is now okay?”
32. 32.🔍 Which is the odd one out? (a) giving one clear tip (b) speaking privately (c) mocking the person (d) starting with a positive
33. 33.True or false: “What did you enjoy most about the trip?” is a closed question. (a) False (b) True
34. 34.True or false: “leaning in slightly” is a sign of poor listening. (a) True (b) False
35. 35.👂 Good or poor listening: waiting for a pause? (a) poor listening (b) good listening
36. 36.👂 Good or poor listening: finishing their sentence? (a) good listening (b) poor listening
37. 37.True or false: “asking a follow-up” is a sign of poor listening. (a) False (b) True
38. 38.❓ Is this a clear or a vague question? “Can I use a pencil for the diagram in Question 4?” (a) a vague question (b) a clear question
39. 39.❓ Is this an open or a closed question? “Is the bus late today?” (a) an open question (b) a closed question
40. 40.❓ Is this an open or a closed question? “Did your team win?” (a) an open question (b) a closed question

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