Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 104 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) short paragraphs (d) text-message spelling
2. 2.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
3. 3.Which of these is a good email habit? (a) no name at the end (b) signing with your name (c) no subject line (d) text-message spelling
4. 4.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) text-message spelling (d) forgetting the file
5. 5.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
6. 6.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
7. 7.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
8. 8.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
9. 9.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) a silly email ID (d) a clear subject line
10. 10.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) ALL CAPITAL LETTERS (d) a sensible email ID
11. 11.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
12. 12.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
13. 13.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) no name at the end (d) signing with your name
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
15. 15.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) text-message spelling (d) naming the attachment
16. 16.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a clear subject line (d) ALL CAPITAL LETTERS
17. 17.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
18. 18.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
19. 19.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) ALL CAPITAL LETTERS (d) short paragraphs
20. 20.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) emojis to a principal (d) text-message spelling
21. 21.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
22. 22.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
23. 23.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting
24. 24.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
25. 25.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
26. 26.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
27. 27.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) signing with your name (d) no subject line
28. 28.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
29. 29.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
30. 30.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
31. 31.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
32. 32.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) a polite greeting (d) checking spelling
33. 33.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
34. 34.Which of these is a poor email habit? (a) forgetting the file (b) a polite greeting (c) replying within a day (d) a clear subject line
35. 35.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
37. 37.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
38. 38.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) no name at the end
39. 39.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) signing with your name (d) a polite greeting
40. 40.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit

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