Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 113 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) no name at the end (d) a polite greeting
2. 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
3. 3.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
4. 4.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
5. 5.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
6. 6.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the greeting (d) the sign-off
7. 7.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) a clear subject line (d) one huge paragraph
8. 8.Which of these is a good email habit? (a) emojis to a principal (b) short paragraphs (c) text-message spelling (d) ALL CAPITAL LETTERS
9. 9.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
10. 10.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) emojis to a principal (d) replying within a day
11. 11.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
12. 12.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
13. 13.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
14. 14.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) no subject line (d) signing with your name
15. 15.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) naming the attachment (d) forgetting the file
16. 16.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
17. 17.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
18. 18.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
19. 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
22. 22.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) ALL CAPITAL LETTERS (d) no name at the end
23. 23.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
24. 24.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
25. 25.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) emojis to a principal (d) a clear subject line
26. 26.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
27. 27.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
28. 28.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) signing with your name (d) a clear subject line
29. 29.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
30. 30.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
31. 31.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
32. 32.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) replying within a day (d) no subject line
33. 33.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) like a text to a friend (d) in all capitals
34. 34.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a polite greeting (d) text-message spelling
35. 35.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
36. 36.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
37. 37.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
38. 38.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
39. 39.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) signing with your name (d) short paragraphs
40. 40.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) signing with your name (d) forgetting the file

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