Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 149 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
2. 2.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) signing with your name (d) forgetting the file
3. 3.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
4. 4.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
5. 5.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
6. 6.🔍 Which is the odd one out? (a) checking spelling (b) one huge paragraph (c) a sensible email ID (d) signing with your name
7. 7.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
8. 8.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
9. 9.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
10. 10.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
11. 11.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
12. 12.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
13. 13.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
14. 14.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
15. 15.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
16. 16.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
17. 17.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a clear subject line
18. 18.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
19. 19.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) a polite greeting (d) checking spelling
20. 20.Which of these is a good email habit? (a) text-message spelling (b) short paragraphs (c) emojis to a principal (d) ALL CAPITAL LETTERS
21. 21.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
22. 22.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
23. 23.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
24. 24.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
25. 25.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
26. 26.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) one huge paragraph (d) a polite greeting
27. 27.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) checking spelling (d) no subject line
28. 28.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
29. 29.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) a clear subject line (d) text-message spelling
30. 30.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
31. 31.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
33. 33.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no subject line (d) a polite greeting
34. 34.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) replying within a day (d) checking spelling
35. 35.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
36. 36.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) no subject line (d) a clear subject line
37. 37.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
38. 38.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) no subject line (d) checking spelling
39. 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
40. 40.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) no name at the end (d) one huge paragraph

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