Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 177 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) ALL CAPITAL LETTERS (d) a clear subject line
2. 2.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) text-message spelling (d) no name at the end
3. 3.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) text-message spelling
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
5. 5.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) emojis to a principal (d) replying within a day
6. 6.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
7. 7.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
8. 8.🔍 Which is the odd one out? (a) emojis to a principal (b) naming the attachment (c) no name at the end (d) ALL CAPITAL LETTERS
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
10. 10.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) a sensible email ID (d) no subject line
11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
12. 12.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
13. 13.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
14. 14.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
15. 15.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
16. 16.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
17. 17.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) short paragraphs (d) a silly email ID
18. 18.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
19. 19.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
20. 20.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) a clear subject line (d) forgetting the file
21. 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
22. 22.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
23. 23.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
24. 24.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
25. 25.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
26. 26.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) naming the attachment (d) no subject line
27. 27.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) a polite greeting (d) a sensible email ID
28. 28.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
29. 29.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
30. 30.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
31. 31.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
32. 32.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
33. 33.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
34. 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a polite greeting (d) text-message spelling
35. 35.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) replying within a day (d) a clear subject line
36. 36.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
37. 37.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) emojis to a principal (d) a polite greeting
38. 38.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
39. 39.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
40. 40.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name

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