Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 181 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
2. 2.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) emojis to a principal (d) a clear subject line
3. 3.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
4. 4.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
5. 5.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
6. 6.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
7. 7.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
8. 8.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
9. 9.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
10. 10.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
11. 11.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) a sensible email ID (d) no name at the end
12. 12.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
13. 13.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
14. 14.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) one huge paragraph (d) replying within a day
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
16. 16.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
17. 17.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) a polite greeting (d) signing with your name
18. 18.Which of these is a good email habit? (a) a silly email ID (b) short paragraphs (c) no name at the end (d) emojis to a principal
19. 19.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
20. 20.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
21. 21.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) naming the attachment (d) emojis to a principal
22. 22.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
23. 23.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) ALL CAPITAL LETTERS (d) no subject line
24. 24.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
25. 25.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
26. 26.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
27. 27.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
28. 28.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) a clear subject line (d) checking spelling
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) signing with your name (d) forgetting the file
30. 30.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
31. 31.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
32. 32.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
33. 33.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) a clear subject line (d) one huge paragraph
34. 34.Which of these is a poor email habit? (a) no name at the end (b) naming the attachment (c) short paragraphs (d) a polite greeting
35. 35.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) no name at the end (d) forgetting the file
36. 36.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
38. 38.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
39. 39.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) emojis to a principal (d) ALL CAPITAL LETTERS
40. 40.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line

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