Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 192 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
2. 2.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
3. 3.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
4. 4.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
6. 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
8. 8.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
9. 9.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) forgetting the file (d) replying within a day
10. 10.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
11. 11.Which of these is a good email habit? (a) one huge paragraph (b) a polite greeting (c) no name at the end (d) emojis to a principal
12. 12.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
13. 13.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
14. 14.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
15. 15.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
16. 16.Which of these is a good email habit? (a) checking spelling (b) a silly email ID (c) ALL CAPITAL LETTERS (d) text-message spelling
17. 17.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
18. 18.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
19. 19.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) signing with your name
20. 20.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
21. 21.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) text-message spelling (d) signing with your name
22. 22.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the greeting (d) the main message
23. 23.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
25. 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
26. 26.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
27. 27.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
28. 28.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
29. 29.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
30. 30.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
31. 31.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
32. 32.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
33. 33.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) a clear subject line (d) a sensible email ID
34. 34.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) no name at the end (d) one huge paragraph
35. 35.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) a polite greeting (d) a clear subject line
36. 36.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
37. 37.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
38. 38.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
39. 39.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
40. 40.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line

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