Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 2.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
- 3.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) no name at the end (d) replying within a day
- 4.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 5.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) a polite greeting (d) ALL CAPITAL LETTERS
- 6.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 7.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 8.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 9.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 10.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
- 11.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 12.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
- 13.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 15.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 17.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
- 18.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) forgetting the file (d) checking spelling
- 19.🔍 Which is the odd one out? (a) replying within a day (b) a silly email ID (c) short paragraphs (d) signing with your name
- 20.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) naming the attachment (d) ALL CAPITAL LETTERS
- 21.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 22.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
- 23.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) short paragraphs (d) no name at the end
- 24.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 25.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) no name at the end (d) checking spelling
- 26.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) no subject line (d) emojis to a principal
- 27.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 28.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
- 29.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 30.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) a sensible email ID (d) text-message spelling
- 31.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 33.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 34.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 35.Which of these is a poor email habit? (a) no subject line (b) signing with your name (c) a polite greeting (d) a clear subject line
- 36.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 37.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 38.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) a silly email ID (d) short paragraphs
- 39.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 40.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
Answer key
- a polite thank-you line
- read it once more
- no name at the end
- a good email habit
- a polite greeting
- why you are writing
- the subject line
- the details
- a poor email habit
- one based on your name
- the greeting
- sum up the email
- the details
- a polite thank-you line
- a poor email habit
- the subject line
- formally and briefly
- checking spelling
- a silly email ID
- naming the attachment
- a good email habit
- why you are writing
- short paragraphs
- the main message
- no name at the end
- a clear subject line
- the sign-off
- that a file is attached
- a good email habit
- a sensible email ID
- the sign-off
- the sign-off
- the greeting
- the details
- no subject line
- the main message
- the sign-off
- a silly email ID
- the subject line
- the subject line
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