Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 203 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
2. 2.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
3. 3.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
4. 4.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
5. 5.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
6. 6.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) a polite greeting (d) text-message spelling
7. 7.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) short paragraphs (d) emojis to a principal
8. 8.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) short paragraphs (d) a silly email ID
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
10. 10.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
11. 11.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
12. 12.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
13. 13.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
14. 14.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) checking spelling (d) forgetting the file
15. 15.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
16. 16.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
17. 17.Which of these is a good email habit? (a) text-message spelling (b) replying within a day (c) no name at the end (d) ALL CAPITAL LETTERS
18. 18.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
19. 19.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
20. 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
21. 21.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
22. 22.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) no name at the end (d) a polite greeting
23. 23.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
24. 24.Which of these is a good email habit? (a) one huge paragraph (b) signing with your name (c) no subject line (d) text-message spelling
25. 25.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
26. 26.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
27. 27.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
28. 28.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) a sensible email ID (d) a clear subject line
30. 30.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
31. 31.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) a polite greeting (d) no subject line
32. 32.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
33. 33.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) short paragraphs (d) one huge paragraph
34. 34.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) a polite greeting (d) a sensible email ID
35. 35.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) text-message spelling (d) one huge paragraph
36. 36.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
37. 37.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) forgetting the file (d) no name at the end
38. 38.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
39. 39.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
40. 40.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off

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