Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 217 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
2. 2.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
3. 3.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) no name at the end (d) a clear subject line
4. 4.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
5. 5.Which of these is a good email habit? (a) checking spelling (b) no subject line (c) emojis to a principal (d) no name at the end
6. 6.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
7. 7.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
8. 8.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
9. 9.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
10. 10.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
11. 11.Which of these is a good email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) no subject line (d) a silly email ID
12. 12.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
13. 13.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
14. 14.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) naming the attachment (d) forgetting the file
15. 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
16. 16.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
17. 17.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) a sensible email ID (d) a silly email ID
18. 18.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
19. 19.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
20. 20.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
21. 21.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) signing with your name (d) checking spelling
22. 22.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
23. 23.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) no subject line (d) no name at the end
24. 24.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
25. 25.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) ALL CAPITAL LETTERS (d) naming the attachment
26. 26.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
27. 27.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) one huge paragraph (d) a polite greeting
28. 28.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
29. 29.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
30. 30.Which of these is a poor email habit? (a) signing with your name (b) no name at the end (c) a clear subject line (d) a sensible email ID
31. 31.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
32. 32.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
33. 33.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
34. 34.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
35. 35.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
36. 36.Which of these is a poor email habit? (a) a silly email ID (b) short paragraphs (c) naming the attachment (d) a sensible email ID
37. 37.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
38. 38.Which of these is a good email habit? (a) replying within a day (b) no name at the end (c) emojis to a principal (d) text-message spelling
39. 39.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
40. 40.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students