Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) a clear subject line (d) text-message spelling
- 2.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
- 3.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 4.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
- 5.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
- 6.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 7.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
- 8.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
- 9.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) no name at the end (d) replying within a day
- 10.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
- 11.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
- 12.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 13.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 14.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 15.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) ALL CAPITAL LETTERS (d) short paragraphs
- 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 17.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 18.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 19.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 20.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) a silly email ID (d) a sensible email ID
- 21.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) a silly email ID (d) checking spelling
- 22.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 23.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 24.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 25.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 26.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 27.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 28.Which of these is a good email habit? (a) replying within a day (b) a silly email ID (c) no name at the end (d) forgetting the file
- 29.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) text-message spelling (d) a polite greeting
- 30.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) a clear subject line (d) checking spelling
- 31.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
- 32.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 33.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 34.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 35.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 36.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 37.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
- 38.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
- 39.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 40.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) naming the attachment (d) a polite greeting
Answer key
- a clear subject line
- one based on your name
- the sign-off
- read it once more
- the subject line
- a poor email habit
- formally and briefly
- the details
- replying within a day
- after a few working days
- sum up the email
- the sign-off
- a good email habit
- a poor email habit
- ALL CAPITAL LETTERS
- the subject line
- a poor email habit
- the greeting
- a poor email habit
- a sensible email ID
- a silly email ID
- a polite thank-you line
- the details
- the sign-off
- the greeting
- the greeting
- the greeting
- replying within a day
- a polite greeting
- a silly email ID
- that a file is attached
- a good email habit
- the sign-off
- the details
- the sign-off
- a good email habit
- the subject line
- the subject line
- a poor email habit
- no name at the end
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