Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 263 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) text-message spelling (b) short paragraphs (c) no subject line (d) a silly email ID
2. 2.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
3. 3.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) text-message spelling (d) a silly email ID
4. 4.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
5. 5.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) a polite greeting (d) short paragraphs
6. 6.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
7. 7.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
8. 8.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
9. 9.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
10. 10.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
11. 11.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) a sensible email ID (d) no subject line
12. 12.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) text-message spelling (d) a sensible email ID
13. 13.Which of these is a poor email habit? (a) emojis to a principal (b) a polite greeting (c) a clear subject line (d) short paragraphs
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
16. 16.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) checking spelling (d) signing with your name
17. 17.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
18. 18.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
19. 19.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
20. 20.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) like a text to a friend (d) in all capitals
21. 21.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
22. 22.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) naming the attachment (d) one huge paragraph
23. 23.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
24. 24.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
25. 25.Which of these is a good email habit? (a) text-message spelling (b) signing with your name (c) a silly email ID (d) ALL CAPITAL LETTERS
26. 26.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
28. 28.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
29. 29.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
30. 30.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
31. 31.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) replying within a day (d) ALL CAPITAL LETTERS
32. 32.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
33. 33.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
34. 34.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
35. 35.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) naming the attachment (d) a silly email ID
36. 36.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) a clear subject line (d) a silly email ID
37. 37.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
38. 38.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
40. 40.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name

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