Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 276 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) text-message spelling (d) naming the attachment
2. 2.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
3. 3.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
4. 4.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a sensible email ID (d) a silly email ID
6. 6.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
7. 7.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
8. 8.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the main message (d) the sign-off
10. 10.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
11. 11.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) no subject line (d) a clear subject line
12. 12.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
13. 13.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) no subject line (d) no name at the end
14. 14.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) short paragraphs (d) forgetting the file
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
16. 16.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) a silly email ID (d) signing with your name
17. 17.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
18. 18.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
19. 19.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) forgetting the file (d) checking spelling
20. 20.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
22. 22.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
23. 23.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
24. 24.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
25. 25.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
26. 26.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
27. 27.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
28. 28.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
29. 29.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
31. 31.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) a sensible email ID (d) replying within a day
33. 33.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
34. 34.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) one huge paragraph (d) no name at the end
35. 35.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) text-message spelling (d) replying within a day
36. 36.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) no name at the end (d) a polite greeting
37. 37.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
38. 38.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
39. 39.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) signing with your name (d) a clear subject line
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting

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