Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 298 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) naming the attachment (d) a silly email ID
3. 3.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) no name at the end (d) one huge paragraph
4. 4.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
5. 5.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) ALL CAPITAL LETTERS (d) forgetting the file
6. 6.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
7. 7.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
8. 8.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
9. 9.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
10. 10.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
11. 11.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
12. 12.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
13. 13.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
14. 14.Which of these is a good email habit? (a) no subject line (b) short paragraphs (c) one huge paragraph (d) a silly email ID
15. 15.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
16. 16.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
17. 17.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
18. 18.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a polite greeting (d) emojis to a principal
19. 19.Which of these is a good email habit? (a) replying within a day (b) emojis to a principal (c) text-message spelling (d) ALL CAPITAL LETTERS
20. 20.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) ALL CAPITAL LETTERS (d) naming the attachment
21. 21.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) a sensible email ID (d) naming the attachment
22. 22.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
23. 23.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) forgetting the file (d) checking spelling
24. 24.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
25. 25.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
26. 26.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
27. 27.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) one huge paragraph (d) signing with your name
28. 28.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
29. 29.Which of these is a poor email habit? (a) no name at the end (b) a sensible email ID (c) a polite greeting (d) a clear subject line
30. 30.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) replying within a day (d) a polite greeting
31. 31.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the greeting (d) the sign-off
32. 32.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
33. 33.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) naming the attachment (d) ALL CAPITAL LETTERS
34. 34.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
35. 35.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
36. 36.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) signing with your name (d) ALL CAPITAL LETTERS
37. 37.Which of these is a poor email habit? (a) replying within a day (b) forgetting the file (c) signing with your name (d) checking spelling
38. 38.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
39. 39.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
40. 40.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line

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